Supply Chain Customs Assistant

ALDI; Atherstone; Hybrid; GBP 38,000 - 44,000; Full time

Benefits offered by this job

Pension scheme

Private medical insurance after 4 yrs

2 days remote working

5 weeks' annual leave

Job summary

ALDI is seeking a Customs Assistant to join its Supply Chain function in the United Kingdom. You will manage customs declarations, maintain master data, and drive improvements to support cost efficiency and service levels across borders.

Working with customs agents, suppliers, and internal teams, you will analyse data, resolve issues, and help ensure compliant movements of goods while adapting to changing legislation and business needs.

Qualifications

• Strong analytical skills with the ability to interpret data and identify trends.
• Excellent organizational skills with meticulous attention to detail.
• Confident communicator able to collaborate with suppliers, customs agents, and stakeholders.
• Proactive and solutions-focused in identifying risks and resolving them.
• Able to manage multiple priorities in a fast-paced operational environment.
• Strong problem-solving skills for complex customs and supply chain issues.
• Resilient and adaptable to changing priorities and requirements.
• Committed to process improvement and governance standards.
• Independent worker who also contributes effectively within a team.

Responsibilities

• Manage and oversee customs declarations, coordinating with third-party agents as needed.
• Ensure entries comply with legislation and business requirements for compliant movement of goods.
• Own and maintain customs-related master data for accuracy and usability.
• Monitor customs performance and resolve issues affecting product availability or service levels.
• Collaborate with suppliers and internal departments to gather and validate product and customs data.
• Lead investigations into customs issues and implement sustainable solutions.
• Support compliance activities with strong controls and documentation standards.
• Identify cost-reduction opportunities through process improvements and efficient customs procedures.
• Review and implement improvements to increase efficiency and reduce risk.
• Build strong relationships with customs agents, logistics providers, suppliers, and stakeholders.
• Analyse and present customs and operational data to drive decisions and continuous improvement.
• Support legislative, regulatory, and business changes.

Skills

Analytical thinking

Highly organised

Effective communicator

Proactive problem-solving

Multitasking

Root-cause analysis

Attention to detail

Process improvement

Independent worker

Stakeholder management

Tools

Microsoft Excel

Microsoft Office

SAP

Job description

Vacancy Specification

As a Customs Assistant within Aldi's Supply Chain function, you will play a key role in ensuring goods move efficiently across international borders while maintaining compliance with customs legislation.

Working closely with customs agents, suppliers, and internal stakeholders, you will help manage customs declarations, maintain critical master data, drive process improvements, and support initiatives that improve service levels and reduce costs.

This is an exciting opportunity for someone who enjoys solving problems, working with data, and influencing how customs processes support the wider supply chain.

Your New Role

• Manage and oversee customs declarations, either through direct completion or by coordinating and controlling third-party customs agents.
• Ensure customs entries are completed accurately and in line with legislative and business requirements, supporting compliant movement of goods.
• Own and maintain customs-related master data, ensuring information is accurate, complete, and fit for operational and compliance purposes.
• Monitor customs performance and proactively resolve issues that could impact product availability, supply chain continuity, or service levels.
• Work closely with suppliers and internal departments to gather, validate, and maintain product, supplier, and customs information.
• Lead investigations into customs-related issues, identifying root causes and implementing sustainable solutions.
• Support customs compliance activities by maintaining strong controls, governance processes, and documentation standards.
• Identify opportunities to reduce customs and supply chain costs through process improvements, optimisation initiatives, and effective use of customs procedures and schemes.
• Review customs processes and ways of working, recommending and implementing improvements that increase efficiency and reduce risk.
• Build strong relationships with customs agents, logistics providers, suppliers, and internal stakeholders to ensure smooth and effective customs operations.
• Analyse and present customs and operational data, using insights to drive decision-making, continuous improvement, and compliance.
• Support the implementation of legislative, regulatory, and business changes.

About You

• Strong analytical skills with the ability to interpret data, identify trends, and make informed recommendations.
• Highly organised with excellent attention to detail and a commitment to data accuracy.
• Confident communicator who can collaborate effectively with suppliers, customs agents, and stakeholders across the business.
• Proactive and solutions-focused, with the ability to identify risks and take ownership of resolving them.
• Comfortable managing multiple priorities in a fast-paced operational environment.
• Strong problem-solving skills with the ability to investigate complex customs and supply chain issues.
• Resilient and adaptable when dealing with changing priorities, legislation, and business requirements.
• Process and continuous improvement minded, always looking for opportunities to improve efficiency, compliance, and service.
• Able to work independently using initiative while also contributing effectively within a team environment.
• External stakeholder relationship building/ management.
• Retail/ Supply Chain/ Logistics experience.
• An understanding of customs processes and requirements from either a logistics, buying or finance background.
• Experience in a busy, deadline driven environment.
• Track record of rolling out new policies and procedural initiatives.
• Highly focused and accurate with a meticulous eye for detail.
• Great team player who works collaboratively with a variety of stakeholders.
• Excellent verbal, written communication and administration skills.
• Confident using Microsoft Offices packages (incl. Excel).

Desirable

• Experience as a Customs Clerk or similar.
• Experience working with customs data and knowledge of customs legislation.
• Knowledge of Supply Chain systems (TMS/WMS/Portals etc.)
• SAP experience.
• Previous background within operational environments.

What You'll get in Return

• Salary starting from GBP37,545 rising to GBP43,840.
• Fixed Term Contract - 14 Months and 18 Months
• Monday to Friday, 8:00am to 4:00pm, with the opportunity of 2 days remote working.
• 5 weeks' annual leave plus Bank Holidays.
• In office flexi-time.
• Full training provided.
• Pension scheme.
• Private employee medical insurance after 4 years.
• Company sick pay scheme.
• Company maternity, paternity and adoption pay after 1 year.
• Long service rewards.
• Access to MyBenefits, where you can find a wide range of benefits, including our bike to work scheme, shopping and cinema discounts, health cash plan, a FREE will, travel and discounted gym memberships, as well as a host of benefits to support your financial and wellbeing needs.
• Access to a free,24/7, confidential virtual GP service for all Aldi Colleagues and their children (under the age of 16).

You'll need to live within 90 minutes of your main working location.

Please be aware that this role does not fulfil the requirements for visa sponsorship.

Aldi is an equal opportunities employer. We're committed to maintaining a diverse and inclusive workforce and are dedicated to promoting a culture of inclusion, providing an environment in which collaboration, respect and fairness are essential. We value diversity and are dedicated to treating all of our colleagues and prospective colleagues fairly and with respect.