Customs Assistant

Aldi UK; Atherstone; Hybrid; GBP 38,000 - 44,000; Full time

Benefits offered by this job

2 days remote work

5 weeks annual leave

Private medical insurance after 4 yrs

Long service rewards

MyBenefits discounts and benefits

Job summary

Aldi UK is seeking a Customs Assistant to help ensure goods move smoothly across borders while complying with customs rules. You’ll work with customs agents, suppliers, and internal teams to manage declarations, master data, and process improvements, supporting service levels and cost efficiency.

The role focuses on data-driven decisions, root-cause investigations, and ongoing compliance, with opportunities to drive improvements across the supply chain.

Qualifications

• Experience working in Retail/Supply Chain/Logistics.
• Experience as a Customs Clerk or similar.
• Knowledge of customs legislation and data handling.

Responsibilities

• Manage and oversee customs declarations, either through direct completion or by coordinating and controlling third-party customs agents.
• Ensure customs entries are completed accurately and in line with legislative and business requirements, supporting compliant movement of goods.
• Own and maintain customs-related master data, ensuring information is accurate, complete, and fit for operational and compliance purposes.
• Monitor customs performance and proactively resolve issues that could impact product availability, supply chain continuity, or service levels.
• Work closely with suppliers and internal departments to gather, validate, and maintain product, supplier, and customs information.
• Lead investigations into customs-related issues, identifying root causes and implementing sustainable solutions.
• Support customs compliance activities by maintaining strong controls, governance processes, and documentation standards.
• Identify opportunities to reduce customs and supply chain costs through process improvements, optimisation initiatives, and effective use of customs procedures and schemes.
• Review customs processes and ways of working, recommending and implementing improvements that increase efficiency and reduce risk.
• Build strong relationships with customs agents, logistics providers, suppliers, and internal stakeholders to ensure smooth and effective customs operations.
• Analyse and present customs and operational data, using insights to drive decision‑making, continuous improvement, and compliance.
• Support the implementation of legislative, regulatory, and business changes.

Skills

Customs data analysis

Stakeholder collaboration

Regulatory compliance

Problem solving

Attention to detail

Tools

SAP

TMS

WMS

Portals

Job description

As a Customs Assistant within Aldi's Supply Chain function, you will play a key role in ensuring goods move efficiently across international borders while maintaining compliance with customs legislation.

Working closely with customs agents, suppliers, and internal stakeholders, you will help manage customs declarations, maintain critical master data, drive process improvements, and support initiatives that improve service levels and reduce costs.

This is an exciting opportunity for someone who enjoys solving problems, working with data, and influencing how customs processes support the wider supply chain.

Your New Role

• Manage and oversee customs declarations, either through direct completion or by coordinating and controlling third-party customs agents.
• Ensure customs entries are completed accurately and in line with legislative and business requirements, supporting compliant movement of goods.
• Own and maintain customs-related master data, ensuring information is accurate, complete, and fit for operational and compliance purposes.
• Monitor customs performance and proactively resolve issues that could impact product availability, supply chain continuity, or service levels.
• Work closely with suppliers and internal departments to gather, validate, and maintain product, supplier, and customs information.
• Lead investigations into customs-related issues, identifying root causes and implementing sustainable solutions.
• Support customs compliance activities by maintaining strong controls, governance processes, and documentation standards.
• Identify opportunities to reduce customs and supply chain costs through process improvements, optimisation initiatives, and effective use of customs procedures and schemes.
• Review customs processes and ways of working, recommending and implementing improvements that increase efficiency and reduce risk.
• Build strong relationships with customs agents, logistics providers, suppliers, and internal stakeholders to ensure smooth and effective customs operations.
• Analyse and present customs and operational data, using insights to drive decision‑making, continuous improvement, and compliance.
• Support the implementation of legislative, regulatory, and business changes.

About You

• Strong analytical skills with the ability to interpret data, identify trends, and make informed recommendations.
• Highly organised with excellent attention to detail and a commitment to data accuracy.
• Confident communicator who can collaborate effectively with suppliers, customs agents, and stakeholders across the business.
• Proactive and solutions‑focused, with the ability to identify risks and take ownership of resolving them.
• Comfortable managing multiple priorities in a fast‑paced operational environment.
• Strong problem‑solving skills with the ability to investigate complex customs and supply chain issues.
• Resilient and adaptable when dealing with changing priorities, legislation, and business requirements.
• Process and continuous improvement minded, always looking for opportunities to improve efficiency, compliance, and service.
• Able to work independently using initiative while also contributing effectively within a team environment.
• External stakeholder relationship building/ management.
• Retail/ Supply Chain/ Logistics experience.
• An understanding of customs processes and requirements from either a logistics, buying or finance background.
• Track record of rolling out new policies and procedural initiatives.
• Highly focused and accurate with a meticulous eye for detail.
• Great team player who works collaboratively with a variety of stakeholders.
• Excellent verbal, written communication and administration skills.
• Experience as a Customs Clerk or similar.
• Experience working with customs data and knowledge of customs legislation.
• Knowledge of Supply Chain systems (TMS/WMS/Portals etc.)
• SAP experience.
• Previous background within operational environments.

What You’ll get in Return

• Salary starting from £37,545 rising to £43,840.
• Fixed Term Contract – 14 Months.
• Monday to Friday, 8:00am to 4:00pm, with the opportunity of 2 days remote working.
• 5 weeks’ annual leave plus Bank Holidays.
• In office flexi‑time.
• Full training provided.
• Private employee medical insurance after 4 years.
• Company maternity, paternity and adoption pay after 1 year.
• Long service rewards.
• Access to MyBenefits, where you can find a wide range of benefits, including our bike to work scheme, shopping and cinema discounts, health cash plan, a FREE will, travel and discounted gym memberships, as well as a host of benefits to support your financial and wellbeing needs.
• Access to a free,24/7, confidential virtual GP service for all Aldi Colleagues and their children (under the age of 16).

*You’ll need to live within 90 minutes of your main working location.

*Please be aware that this role does not fulfil the requirements for visa sponsorship.

Aldi is an equal opportunities employer. We’re committed to maintaining a diverse and inclusive workforce and are dedicated to promoting a culture of inclusion, providing an environment in which collaboration, respect and fairness are essential. We value diversity and are dedicated to treating all of our colleagues and prospective colleagues fairly and with respect.