Supply Chain Coordinator - Food & Beverage

Gate Gourmet; Newcastle upon Tyne; On-site; GBP 32,000 - 46,000; Full time

Job summary

Gate Gourmet, part of gategroup, is seeking a proactive Supply Chain Coordinator to bridge the client’s Customer Experience, suppliers, and internal procurement and compliance teams. You’ll monitor performance, drive packing plans, and ensure launches are smooth with accurate data and timely insights.

You’ll collaborate across Service Centres, procurement, and compliance, manage forecasts, track pack specs, and contribute to improving product availability and reducing waste.

Qualifications

• At least 2 years in a food supply chain environment.
• Forecasting or demand planning experience is a bonus.
• Self-starter who copes well with change, uncertainty and pressure without close supervision.
• Clear communicator who can build strong relationships with suppliers and internal stakeholders.
• Able to reprioritise and act fast as business demands shift, while staying organised and detail-focused.
• Understands how supply chain parts interact with Finance, Commercial and Procurement.
• Good working knowledge of Outlook, Word and Excel, plus experience with Power BI and ERP tools such as Dynamics 365.

Responsibilities

• Supplier information: get accurate supplier product specs and data to the client quickly and keep them updated on Price Change Notifications.
• Launch readiness: provide packing plans and quality check sheets to Service Centres ahead of new product launches.
• System accuracy: ensure pack sizes and yields are set up correctly before launch or after any change.
• Quality monitoring: collate findings, identify trends, and resolve with compliance and procurement.
• Supply Chain performance: help meet targets on product availability, OTIF and waste; coordinate forecasts and stock changes.
• Collaboration and customer support: work with Service Centres, procurement and compliance and handle customer data requests.

Skills

Food supply chain

Forecasting

Self-starter

Communication

Organization

Power BI

Microsoft Excel

Microsoft Word

Dynamics 365 (ERP)

Tools

Microsoft Excel

Microsoft Word

Power BI

Dynamics 365 (ERP)

Job description

We’re looking for motivated, engaged people to help make everyone’s journeys better. About the role: Every meal and retail favourite served on our client’s train has a journey before it reaches the trolley, and this role keeps that journey on time. You’ll be the link between the client’s Customer Experience team, our suppliers, and gategroup’s Procurement, Compliance and Supply Chain teams, keeping specs, samples, packing plans and timelines on track for new products. Once they’re live, you’ll monitor performance, spot trends and feed the insight back. It suits someone who likes being in the middle of things and making them work.

What you’ll do

• Supplier information: Get accurate supplier product specs and technical data to the client quickly and keep them updated on Price Change Notifications.
• Launch readiness: Provide packing plans and quality check sheets to Service Centres ahead of new product launches, so operational teams are prepared.
• System accuracy: Work with the client, procurement and supply chain to make sure pack sizes and yields are set up correctly before launch or after any change.
• Quality monitoring: Collate quality findings across the life of a product, identify trends or issues, and resolve them with compliance and procurement.
• Supply Chain performance: Help meet targets on product availability, On Time In Full and product waste, support demand, storage and delivery planning (including supplier forecasts), and coordinate stock introduction, ramp-up, de-listing and returns to supplier.
• Collaboration and Customer support: Work on a day-to-day basis with Service Centres, procurement and compliance, promote teamwork and knowledge sharing, and handle additional customer requests, including data insights.

What you’ll bring

• At least 2 years in a food supply chain environment.
• Forecasting or demand planning experience is a bonus.
• A hands‑on self‑starter who copes well with change, uncertainty and pressure, and works without close supervision.
• Able to communicate clearly, absorb information quickly, and build strong relationships with suppliers and internal stakeholders.
• Able to reprioritise and act fast as business demands shift, while staying organised and detail-focused.
• Understands how the parts of supply chain interact with each other and with Finance, Commercial and Procurement.
• Good working knowledge of Outlook, Word and Excel, plus experience with BI and ERP tools such as D365.

About the company

Gategroup is the leading independent global provider of products, services and solutions related to a passenger’s on-board experience. We specialise in catering and hospitality, provisioning and logistics; and on-board products and services to companies that serve people on the move. Our portfolio is designed to meet the fast-changing needs of our customers around the world. We do this by offering end-to-end solutions through our group of companies. While each company addresses a specific market need, together they can also operate in an integrated way to provide a 'one-stop-shop' for our customers. Our Values: Excellence - runs through everything we do. You'll work with people who care about getting it right, where quality isn't a checkbox but a mindset. We invest in your craft because when you grow, we all soar. We value our people! Passion - fuels us. Whether you're in the kitchen, on the tarmac, or behind a desk, you'll feel the buzz of an industry that never sleeps. Your ideas matter, your voice is heard, and the work you do today lands on a tray table tomorrow. Responsibility - means something here. We're shaping the future of sustainable aviation catering, reducing waste, championing local suppliers, and making choices that protect the planet our passengers fly over. You'll be part of something that goes beyond profit. Respect - isn't negotiable. Different backgrounds, different talents, one team. We celebrate what makes each person unique and build a culture where everyone belongs, grows, and succeeds together. If you want to be part of a team that helps make travel and culinary memories, join us! gategroup is the global leader in airline catering, retail-on‑board and hospitality products and services. gategroup provides passengers with superior culinary and retail experiences, leveraging innovation and advanced technology solutions. Headquartered in Zurich, Switzerland, gategroup delivers operational excellence through the most extensive catering network in the aviation industry, serving passengers from over 200 operating units in over 60 countries/territories across all continents. We work in an exciting industry – fast-paced and ever-changing. Industry trends and customer expectations are constantly evolving and it is critical that we are agile, innovative and ready for change - and our people are our driving force. We offer attractive opportunities to be part of this fast-paced and truly international working environment.

Our Values

• Excellence - runs through everything we do.
• Passion - fuels us.
• Responsibility - means something here.
• Respect - isn't negotiable.

Additional Information

For further information, please visit www.gategroup.com.