Supply Chain Assistant

IPL; Wolverhampton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading sustainable packaging solutions provider in Wolverhampton is seeking a Supply Chain Assistant. The role involves supporting the Supply Chain team, managing sales orders, and ensuring customer_service excellence. Candidates with experience in supply chain processes and strong communication skills are preferred. Join a company committed to sustainability and operational excellence.

Qualifications

• Experience within a Supply Chain Department is advantageous.
• Advanced knowledge of Excel is desirable.

Responsibilities

• Provide critical support across the Supply Chain team.
• Analyze open sales orders against forecasts.
• Manage and update Customer Service OTIF KPIs.

Skills

Computer literate

Customer Focus

Clear Communication

Results Driven

Relationship Building

Positive Mindset

Education

Experience in Supply Chain Department

Tools

Excel

Job description

IPL Global

IPL is a global leading sustainable packaging solutions provider that manufactures specialty rigid packaging products used in the food, consumer, agricultural, logistics and environmental markets. Sustainability is essential to the long-term success of our business. As a packaging company that develops plastic-based solutions for our customers, it is imperative that we meet the customer needs while being mindful of our operational impacts and the need to preserve our planet. We are committed to running our business responsibly and in ways that drive environmental, social and economic value for our stakeholders, including shareholders, customers, employees and local communities. We employ over 2,500 people in 16 manufacturing facilities, 1 corporate office and 2 R&D facilities across Canada, Europe, and the United States.

Read more about our story at: www.iplglobal.com

Position Title: Supply Chain Assistant

Location: Wolverhampton (Site based)

Key responsibilities

• To provide critical support across the Supply Chain team and contributing effectively to ensure that all processes are followed and processed correctly.
• Provide analysis of open sales orders against forecast identifying shortfalls / additional demand
• Update & Manage Customer Service OTIF KPI’s
• Monitor & Update Current and future month’s order intake.
• Facilitate the return of any customer products liaising with all relevant departments
• Support other roles within Supply Chain Team, cross training in Logistics, Order Processing & Production Coordinator to provide holiday cover if required.
• Manage & Update Internal Supply Chain NCR
• Scan In & Manage In-coming Delivery notes, Customer POD’s & Driver Sign In Sheets.
• Chase Supplier’s & Ensure All BRC certifications are up to date.
• Update Within IFS Customer/Supplier Prices.
• Assist Supply Chain Controller with fortnightly stock takes on all inventory parts.
• Provide Aged Stock Reports To Sales Team.

About You

Skills and Experience Required

• Computer literate
• Customer Focus – Ensuring the internal customer expectations and requirements are met.
• Provide clear and professional communication to internal customers.
• Delivers Results Coordinate activities for efficient service delivery.
• Communication – Competent communicating at all levels within the business. The ability to build strong relationships across all stakeholders.
• Mindset – Showing a positive and professional attitude to everyday challenges whilst continuous improving processes.
• Previous Experience within a Supply Chain Department would be advantageous
• Desirable-Advanced knowledge of Excel