Supply Chain Admin Assistant

Mint Velvet; High Wycombe; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

25 days holiday

Bank holidays

Private health insurance

Discretionary bonus

Staff discount

Season ticket loan

Induction and development

Summer hours

Social activities

Job summary

Mint Velvet is seeking a Supply Chain Admin Assistant for a 12-month fixed-term contract in High Wycombe. The role is hybrid, requiring 2 days in the office per week to support import/export stock movement and ensure cost-effective, compliant processes.

You will work with the imports/exports team, liaising with freight forwarders and the distribution centre, while supporting continuous performance improvements and cost awareness across the supply chain.

Qualifications

• A positive and professional attitude, driving high standards and timely work.
• Great communication skills, written and verbal, with confidence presenting to others.
• Comfortable with numbers and data; able to handle data accurately.

Responsibilities

• Provide critical assistance to the imports & exports team, ensuring stock movement is timely and compliant.
• Act as main contact for Freight Forwarders and the Distribution Centre on imports/exports.
• Collaborate with the line manager to set and achieve objectives and improve performance.
• Keep Buying, Merchandising & Digital teams informed on import/export processes and costs.
• Communicate stock delays to B&M and Digital teams to minimise impact on launches.
• Monitor delays and investigate recurring issues with the Supply Chain team.
• Prepare freight pre-costings and share information with teams to aid decision-making.
• Check customs entries for errors (commodity codes, procedures) and calculate duties/VAT.
• Support Freight Forwarder meetings and review service levels and KPIs with the Supply Chain Manager.
• Ensure import/export processes comply with HMRC legislation and update practices accordingly.

Skills

Positive attitude

Communication skills

Numbers comfortable

Detail oriented

Job description

Supply Chain Admin Assistant

Department: Supply Chain

Employment Type: Fixed Term Contract

Location: High Wycombe

Description

12 month fixed-term contract, hybrid working (2 days per week in office)

Mint Velvet began when founders Liz Houghton and Lisa Agar-Rea set out to create an unfailingly chic collection of contemporary, great quality staples and elevated fits that they felt were missing from their wardrobes. Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. Relaxed Glamour was born.

As collaborative creatives, we take untold pride in our work, designing with heart and soul. We want to be a force for good and are committed to becoming a more circular and responsible business, from the fabrics we choose to our considered processes. We are an agile and growing business, and we work hard to create an environment which allows for growth and progression, balanced with the support and flexibility needed to meet the challenge of a high-performance culture.

Our leadership teams and founders sit amongst the teams and encourage a culture of balance and passion. MV is a very special place, and our values are anchored by three main pillars: people, planet, and community.

Our Values:With Soul. Courage & Resilience. Passion & Drive. Entrepreneurial Spirit. Collaborative.

The Role

As Supply Chain Admin Assistant, you will support in the cost effective, timely and compliant (HMRC & Transportation) movement of all imported and exported stock. You will ensure the smooth flow of goods from origin to final delivery destination, maintaining awareness of cost efficiencies, market restrictions and brand requirements.

You will:

• Provide critical assistance to the imports & exports team; ensuring all stock movement is timely & compliant
• Work as main point of contact for Freight Forwarders and DC (Distribution Centre) on imports and exports to ensure a smooth flow of goods from origin to planned destination
• Partner with your line manager to continually improve your own performance – taking an active role in setting and achieving stretching objectives
• Keep Buying, Merchandising & Digital teams informed and updated on all import/export processes and costs
• Communicate any stock delays to B&M as well as Digital team to minimise the impact on pack launches/marketing activity
• Monitor delays and notify the Supply Chain team of any recurring delays requiring investigation
• Calculate freight pre costings and communicate these, along with other relevant information, to the teams in order to assist them in making informed decisions on import/export method
• Confidently check and flag any errors on customs entries e.g. commodity codes, customs procedure codes as well as calculating duty and VAT
• Provide support and information to the Supply Chain Manager for Freight Forwarder Operational meetings and attending meetings as required, in order to review and monitor service levels and key performance indicators to meet business needs
• Ensure all import/export processes/customs practices are compliant and are updated in line with changing HMRC legislation in order to maintain compliance

What You'll Have

• A positive and professional attitude, demonstrating a drive to work consistently to high standards and within agreed timeframes
• Great communication skills, both written and interpersonal, and comfortable presenting to others
• To be comfortable with numbers and data
• The ability to match your productivity to the fast pace required in this role

You'll Be Rewarded With

• Competitive starting salary and great career prospects in a fast paced and growing business
• 25 days holiday, plus bank holidays and a day off on your birthday
• Company-funded private health insurance
• Discretionary bonus scheme
• 50% staff discount
• Interest-free Season ticket loan
• Bespoke induction support and ongoing development to help you thrive in your new role
• Summer hours - 3pm finishes every Friday throughout June, July & August
• A welcoming and inspiring work-environment - social activities, an early finish on pay day and more