Supplier Relationship Manager - Motor Claims

Hastings Direct; Bexhill-on-Sea; Híbrido; GBP 55.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

£5k Car allowance

Flexible hybrid working

Annual performance bonus (4Cs)

Private medical insurance

Life assurance (4x salary)

Matched pension contributions 10%

27 days annual leave

Descripción de la vacante

Hastings Direct is seeking a Supplier Relationship Manager for the Motor Claims function. The role will work across suppliers in the Claims Supply Chain to deliver procurement projects, manage supplier performance, contract risk and drive innovation to improve value by leveraging data and MI.

You will identify opportunities, engage stakeholders, and ensure governance and risk mitigation are in place while supporting growth and customer outcomes within a hybrid working model.

Formación

• Experience in the motor claims supply chain
• Ability to build and manage relationships with internal/external stakeholders
• Data-driven mindset with ability to identify trends and risks

Responsabilidades

• Lead supplier governance and strategic alignment with key suppliers
• Chair supplier meetings, define agendas and capture actions
• Manage contract risk and ensure regulatory and internal compliance
• Drive data-led procurement initiatives and technology-enabled improvements
• Identify opportunities to streamline processes and improve value
• Monitor supplier performance and ensure timely reporting and remediation actions

Conocimientos

Supply chain

Relationship building

Data analysis

AI awareness

Descripción del empleo

Job Title: Supplier Relationship Manager – Motor Claims

Location: Leicester, London or Bexhill (Hybrid)

Welcome to Hastings Direct

We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues.

We provide insurance for over four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead.

We understand some people may not apply for jobs unless they feel they tick every box. If you’re excited about joining us and think you have some of what we’re looking for, even if you’re not 100% sure we would love to hear from you.

Role Overview

As our Supplier Relationship Manager, you’ll be working across key suppliers in our Claims Supply Chain to deliver procurement projects and manage key suppliers, contract risk and adherence, and help to drive innovation and improved value from our suppliers. You’ll take a highly proactive approach to identifying and prioritising opportunities, driving business engagement and research latest developments, key players and innovations by leveraging the use of data and MI.

Job details – you’ll need to have demonstrable experience in:

• Driving strategic alignment between the business and our supplier base, aligning strategic objectives and defining the strategic roadmap
• Ensuring appropriate supplier meetings are conducted in alignment with supplier framework – defining the agenda, chairing the meeting, minute taking and following up on key actions
• Ensuring internal governance processes are carried out consistently for key suppliers and ensuring any risks are highlighted with actions in place to address them
• Contributing and driving our commercial initiatives through data-led technology
• Streamlining any inefficient processes, looking at the nature of our suppliers and how we utilise our supply chain to support growth and customer outcomes
• Ensuring all issues and remedial actions are captured and followed up, ensure supplier reporting is delivered in a timely manner and that all processes are in place to monitor regulatory adherence, alongside adherence to internal quality standards

Essential Skills/experience

• Strong experience working in the supply chain within motor claims
• Outstanding relationship building skills – able to communicate confidently and clearly with a wide variety of internal and external stakeholders
• Good understanding of AI capability and how this could improve and streamline the supply chain, alongside good data analysis skills – able to identify trends and risks through data

The interview process

• Recruiter intro/screening call
• 1st stage interview with hiring leader
• 2nd interview with hiring leaders and another stakeholder (case study)

As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website

Regrettably we are unable to offer sponsorship for this role.

Benefits:

• in addition to a competitive salary and £5k car allowance you will also receive…
• Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail
• Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus
• Physical wellbeing – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen
• Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support
• Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs
• There's more! – 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more...

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.