Supplier Relationship Manager

OCS; Birmingham; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading facilities management company is seeking a Supplier Relationship Manager. This key role involves managing supplier relationships and ensuring compliance with company standards. The ideal candidate will possess strong negotiation skills and a track record in supplier management within a facilities environment.

Qualifications

• Proven experience in supplier relationship management within a hard services FM environment.
• Strong negotiation and contract management skills.
• Ability to work effectively in a cross-functional team environment.

Responsibilities

• Manage and optimise relationships between OCS and its suppliers.
• Negotiate contracts and ensure compliance with company objectives.
• Oversee KPIs and SLAs to meet company budgets and expectations.

Skills

Negotiation

Communication

Problem Solving

Risk Management

Organizational Skills

Job description

Join to apply for the Supplier Relationship Manager role at OCS

1 week ago Be among the first 25 applicants

Join to apply for the Supplier Relationship Manager role at OCS

Get AI-powered advice on this job and more exclusive features.

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role

Days of Working: Monday to Friday

Role Overview: The Supplier Relationship Manager will be responsible for managing and optimising the relationships between OCS and its suppliers and subcontractors within a hard services facilities management (FM) environment. This role will focus on a national retail account, ensuring that all supplier interactions align with company objectives, budgets, and performance standards.

Key Responsibilities

• Act as the primary liaison for suppliers and subcontractors, ensuring clear and effective communication.
• Foster and maintain strong relationships between OCS and its suppliers, ensuring mutual understanding and collaboration.
• Oversee and manage Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) to ensure they are met in line with company budgets and expectations.
• Negotiate contracts with suppliers to secure advantageous terms and pricing while ensuring compliance with company policies and objectives.
• Develop and implement supplier performance evaluation metrics to assess and improve supplier quality, delivery, and service levels.
• Identify and mitigate risks associated with supplier reliability and product quality, implementing contingency plans as necessary.
• Drive continuous improvement initiatives with suppliers, focusing on process enhancements and cost reduction strategies.
• Manage the supplier onboarding process, ensuring all necessary documentation and certifications are obtained and maintained.
• Resolve disputes and manage conflicts with suppliers in a timely and effective manner to minimize impact on business operations.
• Organise and lead cross-functional team meetings to review supplier performance, discuss challenges, and plan future procurement strategies.
  
  

Qualifications

• Must be willing to travel
• Proven experience in supplier relationship management within a hard services FM environment.
• Strong negotiation and contract management skills.
• Excellent communication and interpersonal skills.
• Ability to develop and implement performance metrics.
• Experience in risk management and continuous improvement initiatives.
• Strong organizational and problem-solving skills.
• Ability to work effectively in a cross-functional team environment.
  
  

How To Apply

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Facilities Services, Hospitality, and Outsourcing and Offshoring Consulting

Referrals increase your chances of interviewing at OCS by 2x

Get notified about new Relationship Manager jobs in Birmingham, England, United Kingdom.

West Midlands, England, United Kingdom 3 weeks ago

Birmingham, England, United Kingdom 3 weeks ago

Birmingham, England, United Kingdom 20 hours ago

Birmingham, England, United Kingdom 3 weeks ago

Warwickshire, England, United Kingdom £30,000.00-£35,000.00 1 month ago

Birmingham, England, United Kingdom 2 days ago

New Business Relationship Manager - Black Country

Wolverhampton, England, United Kingdom 22 hours ago

West Midlands, England, United Kingdom 3 weeks ago

Warwickshire, England, United Kingdom £43,000.00-£43,000.00 2 weeks ago

Key Account Manager (Accident Channel) Business Development

Birmingham, England, United Kingdom 4 days ago

Birmingham, England, United Kingdom 3 months ago

Coventry, England, United Kingdom 4 days ago

Birmingham, England, United Kingdom 4 months ago

Business Development Manager Fleets - Midlands of UK

Birmingham, England, United Kingdom 4 days ago

Cannock, England, United Kingdom 2 days ago

Key Account Manager (Accident Channel) Business Development

Birmingham, England, United Kingdom 4 days ago

Coventry, England, United Kingdom 3 days ago

Boots Aveda 30 hrs Account Manager Dudley Merry Hill

Dudley, England, United Kingdom 2 months ago

VodafoneThree - Customer Account Security Manager

Birmingham, England, United Kingdom 3 days ago

Walsall, England, United Kingdom 2 weeks ago

Birmingham, England, United Kingdom 3 days ago

Birmingham, England, United Kingdom 1 week ago

Stafford, England, United Kingdom 2 weeks ago

Warwick, England, United Kingdom 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.