Supplier Manager

DWP Digital; Blackpool; Hybrid; GBP 35,658 - 43,583; Full time

Benefits offered by this job

Employer pension contributions over 28.9%

Flexible working hours

Competitive leave package starting at 24 days

Professional development opportunities

Job summary

A government digital services provider is seeking a Supplier Manager to oversee supplier relationships and drive service transformation. This mid-senior level role offers competitive pay up to £39,621 and includes a hybrid working model with 60% home working. Candidates should have strong experience in supplier engagement, financial management, and building stakeholder relationships. A broad benefits package is provided to support work-life balance.

Qualifications

• Experience in managing supplier relationships and contracts.
• Strong communication and negotiation skills.
• Ability to work under pressure and meet tight deadlines.

Responsibilities

• Manage supplier relationships end-to-end.
• Drive value and support service transformation.
• Capture and align supplier requirements with internal governance.

Skills

Supplier Engagement & Commercial Collaboration

Stakeholder Relationships

Financial Management

Delivery Under Pressure

Communication & Negotiation

Job description

Overview

Join DWP Digital as a Supplier Manager and help shape how we work with partners to deliver better public services. You'll manage supplier relationships end-to-end, driving value, tracking spend, and supporting service transformation. From interpreting financials to resolving issues and planning procurement, you'll be a key link between internal teams and external suppliers.

Pay up to £39,621, plus 28.9% employer pension contributions, hybrid working with 60% home working, flexible hours, and great work life balance.

DWP. Digital with Purpose.

DWP is the UK\'s largest government department. We help people into work, and make payments worth over £195bn a year to support some of the most vulnerable people in our society.

We are looking for a Supplier Manager to join our community of tech experts in DWP Digital. We\'re driving a once-in-a-generation transformation of government services.

We\'re using fresh ideas and leading-edge technologies to build and maintain innovative, scalable and user-centric digital solutions that will be used by nearly every person in the UK, at key moments in their lives.

The scale of what we do is extraordinary, and our purpose is unique. We\'d love you to join us.

Delivery. Work. Projects.

As a Supplier Manager in DWP Digital\'s Digital Modernisation & Efficiency (DME) team, you\'ll be at the heart of how we work with suppliers to deliver better digital services for millions of people.

This is a fast-paced role where you\'ll manage supplier relationships from procurement through to performance, making sure contracts deliver value and meet business needs. You\'ll work closely with Commercial Leads and stakeholders across the department, helping to interpret financial data, resolve queries, and support service transformation.

You\'ll be responsible for capturing supplier requirements, both technical and non-technical, and ensuring they align with internal governance and affordability. You\'ll also own cost models for your portfolio, track spend against contracts, and support procurement planning and strategy.

It\'s a collaborative role, where you\'ll build strong relationships with internal teams and external suppliers, acting as a key point of contact and escalation. You\'ll help drive performance improvements, manage renewals, and make sure our supplier arrangements support the delivery of high-quality, user-focused services.

What skills, knowledge and experience will you need?

• Supplier Engagement & Commercial Collaboration - You\'ve gathered requirements for supplier engagements and worked closely with Commercial teams to place contracts using the right frameworks, always with a focus on delivering value for money.
• Stakeholder Relationships - You\'ve built strong, trusted relationships with colleagues, senior managers, and stakeholders, keeping communication open and collaborative.
• Financial Management - You\'re confident working with financial data, forecasting spend, and tracking it against budget to ensure things stay on course.
• Delivery Under Pressure - You\'ve delivered work to tight deadlines in fast-paced environments, juggling shifting priorities without losing focus.
• Communication & Negotiation - You\'ve got strong communication and engagement skills, and you know how to negotiate outcomes that work for both the business and the wider department.

You\'ll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle-upon-Tyne or Sheffield, whichever is most convenient for you.

We also have all the tools and tech we need to enable our people to work and collaborate flexibly. We work a hybrid model - you\'ll be in the office about 40% of the time, and 60% home working.

We offer competitive pay of up to £39,621.

You\'ll also get a brilliant civil service pension with employer contributions worth over 28.9%, and a generous leave package starting at 24 days.

You can also take up to 3 extra days off a month on flexi-time.

We have a broad benefits package built around your work-life balance which includes:

• An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100)
• Flexible working including flexible hours and family-friendly policies
• Time off volunteering and charitable giving
• Bring your authentic self to work with I Can Be Me in DWP
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket, so it\'s even easier for you to get to work and start making a difference
• Sports and social activities
• Professional development, coaching, mentoring and career progression opportunities.

CLICK APPLY for more information and to start your application.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries

Technology, Information and Internet; Technology, Information and Media