Supplier Engagement Advisor

Graduate Talent; Stratford-upon-Avon; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Hybrid working

Bonus up to 10%

25 days holiday + bank holidays

Birthday off

Volunteer day

Private medical insurance

Cycle to work

Gym subsidy

Pension plan

Job summary

Graduate Talent in the UK is seeking a Supplier Engagement Advisor to help suppliers submit environmental data and act as their friendly point of contact via email, phone, live chat and webinars.

You will work with Account Managers and the Data Team to ensure smooth processes, develop Excel/data skills, and learn about environmental compliance in a company genuinely committed to sustainability.

Qualifications

• Able to manage data accurately and meet deadlines.
• Confident in written and verbal communication.
• Comfortable working independently and in a team.
• Enthusiastic about environmental issues and sustainability.

Responsibilities

• Provide customer support via email, phone and live chat.
• Run webinars to guide suppliers through data submission.
• Assist Account Managers with environmental calculations and data checks.
• Manage supplier data using in-house software and improve database accuracy.
• Analyze HMRC-related Plastic Tax evidence and spot data anomalies.
• Help evolve engagement processes in line with ISO standards and safety guidelines.

Skills

Data management

Excel

Communication

Attention to detail

Tools

CRM/In-house software

Job description

Help businesses stay compliant while making a positive environmental impact

About the role

Are you a people-person who loves working with data? Want to be part of a team that makes a real difference to sustainability?

Our client is looking for a Supplier Engagement Advisor to help suppliers submit their environmental data. You'll be the friendly point of contact for suppliers, supporting them via email, phone, live chat, and webinars, while working closely with Account Managers and the Data Team to make sure everything runs smoothly.

This is a hands‑on role where you'll learn about environmental compliance, improve your communication and Excel skills, and get to know a company genuinely committed to sustainability.

What you'll be doing

You will combine customer service, data management, and supplier engagement:

• Customer support & communication
• Respond to suppliers and clients via email, phone, and live chat
• Conduct webinars to help suppliers understand the data submission process
• Support Account Managers with environmental calculations
• Data management
• Collect and process supplier data using in-house software
• Clean, check, and improve accuracy in the supplier database
• Analyse Plastic Tax evidence according to HMRC rules
• Spot anomalies in the Data Hub and share feedback with the development team
• Regulatory understanding & development
• Complete training on regulations
• Provide input to improve engagement processes
• Work within company policies, ISO standards, and Health & Safety guidelines

What we’re looking for

You’ll thrive if you are:

• Accurate, detail-oriented, and task-driven
• Confident communicating verbally and in writing
• Comfortable working independently and in a team
• Professional and polite in all interactions
• Interested in environmental issues (a bonus!)
• Comfortable using Excel and working with data
• Office experience via email or phone is helpful but not essential — enthusiasm and a willingness to learn count just as much.

Why you’ll love working here

Our client has created a friendly, supportive, flexible environment where you can grow, learn, and enjoy what you do.

You’ll get:

• Hybrid working / dual location flexibility
• Participation in the annual Incentive Plan (up to 10% bonus)
• 25 days holiday + bank holidays
• Option to buy or sell up to 9 extra days
• Birthday off
• A paid volunteering day
• Access to private medical insurance, cycle to work, and subsidised gym
• Life Assurance, Critical Illness, and Income Protection schemes
• Pension scheme up to 8% employer contribution
• Access to rewards & discounts platform
• Wellbeing initiatives and LinkedIn Learning for personal development
• Friendly social events and after-work gatherings

You’ll be joining a team that genuinely cares about sustainability and making a difference, and where your work actually matters.