Supervisor - The Wykeham Arms, Winchester

Fuller's; Winchester; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Career paths across pubs & hotels

Supportive environment

Continuous growth

Food & drink discount

Tips on top of hourly pay

Discounted hotel stays

My Fuller’s benefits platform

Healthcare Cash Plan

Induction and training

Wagestream earnings access

Job summary

Fuller’s Wykeham Arms in Winchester seeks a hands-on Supervisor to lead front-of-house teams and ensure outstanding guest experiences. You’ll foster a positive, kitchen-and-dining environment with strong communication and a passion for high-quality service.

Ideal candidates will have prior supervisory experience in busy pubs or hotels, enjoy engaging customers, and thrive in a supportive, team-driven culture that values growth and quality standards.

Qualifications

• Experience leading front-of-house teams in a busy pub or hotel.
• Excellent communication and leadership abilities.
• Passion for fresh food, wines and engaging service.

Responsibilities

• Lead daily operations to ensure exceptional guest experiences.
• Train and guide team members to maintain standards.
• Support scheduling, stock control and service quality.
• Uphold safety and cleanliness across the venue.

Skills

People management

Customer service

Communication

Food & wine

Team training

Job description

Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.

The Wykeham Arms is a traditional pub in Winchester, renowned particularly as a dining destination. Food here has 2 AA rosettes, and attracts diverse, discerning customers from afar. A really busy place, the pub also has 14 boutique bedrooms - usually fully booked right throughout the year.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in a Supervisor:

• Ability to keep team spirits high and guests happy.
• A hands-on leader with a positive attitude.
• Assist in training and guiding new team members.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.