Supervisor - Stansted Airport

TN United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic and vibrant company as a Supervisor, where your leadership will inspire a team dedicated to delivering exceptional customer experiences. This role offers the opportunity to shape a loyal customer base while achieving individual and store performance targets. With a focus on coaching and developing team members, you will play a vital role in driving success and fostering a culture of excellence. Enjoy competitive salary and benefits, along with tailored training programs that support your career growth in a global environment. If you're passionate about fashion and customer service, this is the perfect opportunity for you!

Benefits

Competitive salary

Commission

Attractive benefits

Tailored training programs

Opportunities for global career growth

Dynamic work environment

Qualifications

• Previous management experience in fashion and lifestyle retail.
• Passionate about leading and motivating teams.

Responsibilities

• Supervise and motivate team members to achieve performance targets.
• Coach and develop team members to improve product knowledge.

Skills

Team Leadership

Customer Service

Communication Skills

Commercial Acumen

Training and Development

Job description

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HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 17,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion!

Become a brand ambassador and be part of a team that works with passion, ambition, and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you!

HUGO BOSS UK Ltd | Supervisor | Stansted Airport

What you can expect:

As a Supervisor, you will act as an inspirational role model, supervising team members on the sales floor to meet KPIs with a focus on delivering excellent customer service.

• Supervise, assist, and motivate team members to achieve individual and store performance targets and KPIs.
• Support management in implementing action plans to reach short- and long-term goals.
• Coach, develop, and train team members to improve product knowledge and selling skills.
• Maintain a customer-centric approach to build a loyal customer base.
• Ensure the use of all available tools, adherence to procedures, and compliance with policies.
• Stay informed about competitors and local market trends, sharing insights with your Area Manager and team.

Your profile:

• Previous management experience in fashion and lifestyle retail.
• Passionate about leading, motivating, and training teams through active supervision.
• Flexible and adaptable to business needs.
• Strong commercial acumen and brand knowledge.
• Willing to learn and develop continuously.
• Excellent communication skills, both written and verbal.
• Experience in networking and relationship building.
• Competitive salary, commission, and attractive benefits.
• Opportunities for global career growth in both specialist and leadership roles.
• Tailored training and development programs.
• International, dynamic work environment with a vibrant culture.