Supervisor- St Helens.

Bluebird Care; St Helens; On-site; GBP 25,000 - 30,000; Full time

Job summary

Bluebird Care is seeking a compassionate and reliable Shift Supervisor to join their home care team. The role involves assessing customer needs, creating care plans, and ensuring high-quality service delivery. With a focus on work-life balance, Bluebird Care provides ongoing training and support, as well as various benefits including competitive salary, phone allowance, and fully funded qualifications.

Benefits

Competitive salary

Phone and mileage allowance

Fully funded NVQ qualifications

Ongoing training and support

Free uniform

Qualifications

• Experience in care services is essential.
• Driving license and car with business insurance required.
• Willingness to work towards relevant qualifications.

Responsibilities

• Conduct assessments with customers to identify needs.
• Create tailored care plans respecting customers' wishes.
• Ensure confidentiality of customer information.

Skills

Caring and compassionate

Reliable

Good ICT skills

Fluency in English

Education

Relevant social care qualification

Job description

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Bluebird Care started as a small family business in 2004, and today we are proud to be one of the largest providers of home care services across the UK. But what makes us different?

We’re committed to keeping people in the comfort of their own home, so we help with anything from everyday tasks around our customers’ homes through to complex care needs. We appreciate that every customer is different, and this is why every day will be different.

Key Roles and Responsibilities as a Shift Supervisor

• Prior to each service commencing, carry out assessments with customers (and/or their chosen representatives) to identify their needs, goals, and conduct a risk assessment.
• Create and agree on a written, tailored plan of care and support that respects the customer’s wishes, promotes dignity and privacy, and includes appropriate risk control measures. Keep care and support plans up to date.
• Provide customers and their representatives with clear information about the service, including expectations and how to raise concerns.
• Ensure all customer and family information is kept secure and confidential, sharing only when necessary to protect the customer’s interests.
• Conduct regular reviews with customers in line with the Bluebird Care Model.

Personal Qualities and Requirements

• Caring and compassionate towards people in need of care and support, and respectful of diverse backgrounds and beliefs.
• Self-motivated, eager to learn, and willing to seek guidance when needed.
• Reliable with excellent timekeeping skills.
• Full and valid UK driving license and use of own car with business insurance.
• Good understanding of the needs of people requiring home care and principles of good care practice.
• Relevant social care qualification or willingness to work towards it.
• Understanding of confidentiality, health and safety, and safeguarding policies.
• Experience in care services, with the ability to write clear risk assessments and care/support plans.
• Good ICT skills and fluency in English.

Because We Care About You

We understand the importance of work-life balance and offer flexible working arrangements to accommodate your personal commitments.

Our benefits include:

• Competitive salary
• Phone and mileage allowance
• Fully funded NVQ qualifications
• Ongoing training and support
• Smartphone technology for work efficiency
• Free uniform

We also celebrate our team members throughout the year, fostering a family-like environment that cares for you today, tomorrow, and beyond.