Supervisor / Shift Leader

Costa Coffee; United Kingdom; Remote; GBP 22,000 - 27,000; Full time

Benefits offered by this job

50% discount on all food and drink in

Costa-owned stores

Job summary

Costa Coffee in the United Kingdom is seeking a Team Leader who brings energy, confidence and support to every shift. You’ll train and motivate your team, uphold coffee excellence and lead by example to deliver memorable customer experiences.

Join a brand built on community, compassion and start-to-finish teamwork. The role rewards initiative, reliability and a positive, calm leadership style even during busy periods.

Qualifications

• Reliable role model with accountability and maturity.
• Strong team player with great communication skills.
• Energetic, positive and confident leading others.
• Adaptable, resourceful and calm under pressure.

Responsibilities

• Train and support new Baristas.
• Energise and motivate the team.
• Maintain high standards across service and coffee excellence.
• Use resourcefulness and adaptability to keep everything running well.

Skills

Team Leadership

Communication

Reliability

Calm under pressure

Job description

At Costa Coffee, we’re all about crafting great coffee and memorable moments. As a Team Leader, you’ll bring energy, confidence and support to every shift. We also offer flexible shifts to suit you and the store.

Why Costa

• 50% discount on all food and drink in Costa-owned stores

We’re committed to diversity, equity and inclusion, and our values, Discipline to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Player, shape how we work. Through the Costa Foundation, you’ll also support communities locally and globally.

What you’ll do

• Train and support new Baristas
• Energise and motivate your team
• Maintain high standards across service and coffee excellence
• Use resourcefulness and adaptability to keep everything running well

Who you are

• A reliable role model with accountability and maturity
• A strong team player with great communication skills
• Energetic, positive and confident leading others
• Adaptable, resourceful and calm under pressure
• Experience as a team leader or ready to step into the role

Reimagining coffee experiences to make a difference

We’ve been changing the coffee game since day one. Founded by two pioneering brothers back in 1971, that innovative spirit (and love for great coffee) lives on in our cups, communities and Costaristas all over the world. And there’s never been a better time to join us.

“ Finding a company whose culture and values align to yours, and where your strengths are needed and appreciated, is probably the best tip for moving forward in your career.”