Supervisor / Shift Leader

Colonial Group; Swansea; On-site; GBP 19,000 - 20,000; Part time

Benefits offered by this job

Hourly pay £13.75–£14.75

50% discount on food and drink

Matched pension up to 10%

Coca-Cola share scheme

Financial Support Fund

Job summary

Costa Coffee is seeking a Team Leader to bring energy, confidence and support to every shift. You’ll lead smooth, efficient service, train and support Baristas, and energise your team with a positive, collaborative approach.

With flexible shifts to suit you and the store, you’ll maintain high standards of coffee excellence and guest service while showing adaptability and calm under pressure. Join a team that values growth and community impact.

Qualifications

• Experience as a team leader or readiness to lead.
• Strong communication and collaboration with staff.

Responsibilities

• Lead smooth, efficient shifts
• Train and support new Baristas
• Energise and motivate your team
• Maintain high standards across service and coffee excellence
• Use resourcefulness and adaptability to keep everything running well

Skills

Team leadership

Communication

Team player

Energetic leadership

Adaptable

Calm under pressure

Job description

Team Leader

At Costa Coffee, we’re all about crafting great coffee and memorable moments. As a Team Leader, you’ll bring energy, confidence and support to every shift. We also offer flexible shifts to suit you and the store.

Why Costa

• £13.75–£14.75 per hour (location dependent)
• 50% discount on all food and drink in Costa-owned stores
• Matched pension up to 10%
• Coca-Cola share scheme
• Financial Support Fund
• More perks: https://bit.ly/costaperks

We’re committed to diversity, equity and inclusion, and our values, Discipline to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Player, shape how we work. Through the Costa Foundation, you’ll also support communities locally and globally.

What you’ll do

• Lead smooth, efficient shifts
• Train and support new Baristas
• Energise and motivate your team
• Maintain high standards across service and coffee excellence
• Use resourcefulness and adaptability to keep everything running well

Who you are

• A reliable role model with accountability and maturity
• A strong team player with great communication skills
• Energetic, positive and confident leading others
• Adaptable, resourceful and calm under pressure
• Experience as a team leader or ready to step into the role