Supervisor (Part Time) - Oxford Street Accessorize

Monsoon; Greater London; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Bonus scheme

Uniform allowance

Staff discount

Birthday holiday

Job summary

Monsoon Accessorize seeks a Part-time Supervisor for our Oxford Street store. You will lead by example, delivering exceptional customer service and driving sales while maintaining brand standards. The role focuses on motivating the team, managing shifts, and promoting Accessorize values.

A flexible, customer–centred approach and strong communication are essential in a fast-paced environment. Benefits include a competitive salary, bonus scheme, uniform allowance, staff discount, and an extra

Qualifications

• Demonstrate customer focus and deliver tailored one-on-one service.
• Lead by example to inspire your team and maintain a welcoming store.
• Proven track record in delivering excellence in customer service.

Responsibilities

• Be a true brand ambassador and drive overall performance by delivering an exceptional customer experience.
• Generate profit by exceeding KPIs and driving sales.
• Ensure teams are motivated and knowledgeable to achieve excellence.
• Support management in maximising commercial opportunities and uphold Visual Merchandising standards.
• Promote and deliver Accessorize brand services and benefits.
• Be flexible and support other stores to meet common goals.
• Promote an inclusive environment with equality and kindness.

Skills

Customer service

Team leadership

Communication

Decision making

Flexibility

Job description

Hours / Duration:

Part time hours

Accessorize is an exciting and ethical fashion brand, dedicated to offering accessories that enable everyone to express themselves and feel confident in their everyday. Born in the 80’s, our first store opened in Covent Garden. Accessorize now has stores across the UK, Republic of Ireland and International Markets.

We are built on a way of working we are proud of, where values and ethics go hand in hand.

We have an exciting opportunity for an experienced Part Time Supervisor, at our Oxford Street Accessorize Store.

Our ideal candidate would be customer focused, reflecting the passion we have for our product and the drive to create an exceptional experience for the Accessorize customer. We value the qualities of enthusiasm, integrity, and the desire for success.

What are we looking for in you?

• Demonstrate customer focus – ensuring delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service and driving this through your team, always putting the customer at the heart of all that you do.
• Confident to lead by example, inspiring your team to make Accessorize a great place for all who work and shop with us
• Experience within a supervisor or key holding role, with a proven track record in delivering excellence in customer service, both personally and through their team
• Someone who demonstrates passion, drive and resilience, with a can – do approach
• The ability to communicate openly and effectively
• A Solution driven Individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility

In this role you will

• Be a true brand ambassador, supporting the store and team in driving overall performance thorough delivering an exceptional customer experience and demonstrating the Accessorize values
• Generating profit, through exceeding those KPIs
• Ensure the teams are motivated and knowledgeable, supporting everyone to achieve excellence in their roles
• Support the management team in maximising commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard
• We offer piercing to our customers, and you would promote and deliver this with your team.
• Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal
• Ensure an inclusive environment, promoting equality and kindness with your team

Joining us, your benefits would include

• A competitive salary and exciting bonus scheme
• A Staff uniform allowance – enabling you to have fun wearing our accessories
• Generous staff discount across all our brands – Accessorize, Monsoon and Monsoon Childrenswear
• An additional day’s holiday to celebrate your birthday

At Monsoon Accessorize we don’t focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us.

We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.