Supervisor (Part Time) - Whiteley Fareham Accessorize

Monsoon Accessorize; Whiteley; On-site; GBP 19,000 - 23,000; Part time

Benefits offered by this job

Staff uniform allowance

Staff discount across brands

Birthday leave

Job summary

Monsoon Accessorize is seeking an experienced Part Time Supervisor for our Whiteley Fareham store. You will lead by example, deliver exceptional customer service and drive store performance while upholding Accessorize values.

The role requires a customer-focused approach, resilience and strong communication skills. You will support the management team, promote our brands, and help create a welcoming, inclusive shopping environment for all customers and staff.

Qualifications

• Demonstrates customer-focused service and drives tailored assistance.
• Leads by example to engage and motivate the team.
• Experience in a supervisor or key-holding role delivering service excellence.
• Shows passion, drive and a can-do attitude.
• Excellent communication and decision-making abilities.
• Takes ownership to benefit the business.

Responsibilities

• Be a true brand ambassador, supporting the store and team to deliver an exceptional customer experience.
• Drive profitability by exceeding KPIs and maintaining high standards.
• Motivate and develop staff to achieve excellence in their roles.
• Support management in maximizing commercial opportunities and visual merchandising standards.
• Promote and deliver Accessorize services, including piercing where applicable.
• Adopt flexible approach and support other stores when needed.
• Foster an inclusive environment with equality and kindness.

Skills

Customer focus

People leadership

Supervisor experience

Resilience

Communication

Ownership

Job description

Accessorize is an exciting and ethical fashion brand, dedicated to offering accessories that enable everyone to express themselves and feel confident in their everyday. Born in the 80's, our first store opened in Covent Garden. Accessorize now has stores across the UK, Republic of Ireland and International Markets.

We are built on a way of working we are proud of, where values and ethics go hand in hand.

We have an exciting opportunity for an experienced Part Time Supervisor, at our Whiteley Fareham Accessorize Store.

Our ideal candidate would be customer focused, reflecting the passion we have for our product and the drive to create an exceptional experience for the Accessorize customer. We value the qualities of enthusiasm, integrity, and the desire for success.

What are we looking for in you?

• Demonstrate customer focus - ensuring delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service and driving this through your team, always putting the customer at the heart of all that you do.
• Confident to lead by example, inspiring your team to make Accessorize a great place for all who work and shop with us
• Experience within a supervisor or key holding role, with a proven track record in delivering excellence in customer service, both personally and through their team
• Someone who demonstrates passion, drive and resilience, with a can - do approach
• The ability to communicate openly and effectively
• A Solution driven Individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility

In this role you will

• Be a true brand ambassador, supporting the store and team in driving overall performance thorough delivering an exceptional customer experience and demonstrating the Accessorize values
• Generating profit, through exceeding those KPIs
• Ensure the teams are motivated and knowledgeable, supporting everyone to achieve excellence in their roles
• Support the management team in maximising commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard
• We offer piercing to our customers, and you would promote and deliver this with your team.
• Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal
• Ensure an inclusive environment, promoting equality and kindness with your team

Joining Us, Your Benefits Would Include

• A competitive salary and exciting bonus scheme
• A Staff uniform allowance - enabling you to have fun wearing our accessories
• Generous staff discount across all our brands - Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home
• An additional day's holiday to celebrate your birthday

At Monsoon Accessorize we don't focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us.

We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.

We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [e-mail] to request discuss any specific requirements.