Supervisor - M&S Simply Food M&S Simply Food · Reading

Moto; Reading; On-site; GBP 27,000 - 35,000; Full time

Job summary

Moto is seeking a Supervisor for their M&S Simply Food outlet in Reading. This role involves leading teams to enhance the customer experience while driving profits. With an annual salary of £27,700 and bonuses available, candidates should have strong leadership skills and a passion for customer service. Additional benefits include discounts and development opportunities.

Benefits

Annual bonus up to £3,445pa

Up to 60% colleague discount for family and friends

Enhanced benefits including pension and sick pay

Funded qualifications leading to management roles

Qualifications

• Previous experience of leading or supervising a team is highly desirable.
• Passion for delivering a memorable customer experience.
• Ability to work on own initiative and make reasoned decisions under pressure.

Responsibilities

• Leading your teams to achieve and deliver excellent brand standards and customer service.
• Maximising profit by driving sales and controlling costs.
• Taking ownership of customer feedback, responding appropriately in a timely manner.

Skills

Communication

Leadership

Customer Service

Job description

Supervisor - M&S Simply Food M&S Simply Food · Reading

Moto

Reading

On-site

GBP 28,000

Full time

7 days ago Be an early applicant

Job summary

Moto is seeking a Supervisor to lead teams at their Reading location, enhancing the customer experience and driving profits. This role offers an annual salary of £27,700 with potential bonuses, plus benefits including discounts and development opportunities. Ideal candidates will have prior leadership experience and a passion for customer service.

Annual bonus up to £3,445pa

Up to 60% colleague discount for family and friends

Enhanced benefits including pension and sick pay

Funded qualifications leading to management roles

Qualifications

• Previous experience of leading or supervising a team is highly desirable.
• Passion for delivering a memorable customer experience.
• Ability to work on own initiative and make reasoned decisions under pressure.

Responsibilities

• Leading your teams to achieve and deliver excellent brand standards and customer service.
• Maximising profit by driving sales and controlling costs.
• Taking ownership of customer feedback, responding appropriately in a timely manner.

Skills

Communication

Leadership

Customer Service

£27,700 per annum -40 hours per week

Address: Reading Services, M4 eastbound, Burghfield, Reading RG30 3UQ

As a Supervisor you will be the strong right arm to your store manager and empowered to run the unit like it’s yours. The role is simple, to be an enthusiastic leader and brand ambassador delivering M&S Simply Food’s handy range of high-quality food and exceptional service as we transform the UK’s rest stop experience

What we offer our Supervisors:

• Annual bonus up to £3,445pa*
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications, leading to the next step in the management team

What you will be doing as a Supervisor:

• Leading your teams to achieve and deliver excellent brand standards and customer service
• Maximising profit by driving sales and controlling costs
• Processing stock counts and orders
• Partnering with the Store Manager in setting targets for the team to achieve
• Spending time with Team Members to provide coaching and feedback, identifying training needs where needed
• Taking ownership of customer feedback, responding appropriately in a timely manner

What you’ll bring to us:

• Previous experience of leading or supervising a team highly desirable
• Passion for delivering a memorable customer experience
• Great communication skills and be comfortable making decisions
• Ability to work on own initiative ad make reasoned decisions under pressure

Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.

You may be a shift manager, team leader or duty manager who is aspiring to grow their career into management, or you may be a team member, customer service assistant or crew member looking for that next step. We want to hear from you!

Where our customer’s journey pauses, yours just begins.

Apply today!

*Please note internally this role is called Team Leader.

INDTL

Want to know what it's like to work for us? Find out from our colleague Terri

Get your free, confidential resume review.

or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.

I was stuck sending out resumes with no response until I used JobLeads. They made my resume impossible for recruiters to ignore.

JobLeads' resume review helped me fix critical mistakes, and I started getting interviews almost immediately!

With JobLeads' resume review, my resume went from overlooked to interview-ready in no time!

Everything you need to land your dream job without the hard work!

Get unlimited access to our entire archive of expert job-seeker content – because you deserve endless opportunities, interviews, and offers!

Expert headhunter network

Don’t compete with hundreds of others for the same jobs – discover the 80% of unpublished roles no one knows about.Work with 40,000+ headhunters waiting to plug you directly into the hidden job market

Job tracker and instant alerts

Forget endless hours of job-board hopping! We deliver the latest job openings from more than 300,000 sources in one place, so you can get matched to the perfect role based on your skills and goals.

AI Resume Builder

Why pay a resume writer $300 or spend hours writing it yourself when our cutting-edge AI Resume Builder can help you do it in minutes? Tailor resumes to each job with AI and land more interviews with less effort.

Confidential expert resume review

Most resumes never reach a human – let alone land interviews. Get an expert review with tailored recommendations to make yours stand out and get callbacks.

JobLeaders have been hired by

Try Jobleads and get a free confidential resume review

See how JobLeads helped real job seekers land their dream roles – with expert recruiters, AI-powered resumes, and smarter job matches!

E

Landed more interviews …

[...] Since updating my resume, I’ve noticed a marked increase in interview calls, reaffirming the quality and impact of their work.

B

Bradny G.

Even if you think you don’t need it …

I am getting tons of interview requests now, in addition to hiring managers and business owners making comments and complimenting my resume.

K

This service highlights exactly what adjustments are needed to ensure your experience and skills are clearly presented and ATS-friendly, increasing your chances of landing an interview.

N

Nur E.

I significantly improved my chances ...

I significantly improved my chances of getting interviews. As a result, I received four interview invitations in just two weeks, compared to only previously receiving one or two over the course of four weeks.

Let our 40,000+ expert headhunters work for you! Find out how!