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Supervisor (m/f/d) - London Selfridges

RIMOWA

London

On-site

GBP 30,000 - 45,000

Full time

3 days ago

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Job summary

Join RIMOWA as a Supervisor in London Selfridges, where you will lead a dynamic team and create memorable client experiences while contributing to the brand's growth. Ideal candidates will have a passion for luxury retail and people management, supporting further career development in an innovative environment.

Benefits

Competitive salary based on experience

Team Bonus

Staff discount on RIMOWA products

Lunch Tickets

Financial and psychological support

Qualifications

Experienced with people management and retail.
Confident interpersonal skills.
Fluent in English, additional languages a plus.

Responsibilities

Lead team alongside the Store Manager.
Drive strategic growth through analysis of trends.
Provide an outstanding client experience.
Assist with special requests and repairs.

Skills

People management

Customer engagement

Visual merchandising

Storytelling

Team collaboration

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Position

One crew, one DNA, one purpose - welcome to RIMOWA, the first German Maison of the LVMH. For more than 120 years, the German Maison has been creating thoughtful mobility tools for discerning travellers around the globe. As the first German Maison in the LVMH Group, RIMOWA is dedicated to developing unique products that perfectly balance luxury and functionality whilst highlighting the brand’s century-old heritage, craftsmanship and its commitment to innovation.

At RIMOWA, we believe that great ambitions demand resilient companions. Our tools are created with longevity in mind, because the most meaningful journeys last a lifetime. Join us to begin yours.

Job Responsibilities

NEW OPENING

Supervisor from 7th of June 2025

Your mission

Lead your team alongside the Store Manager and hold a leadership position in their absence.
Drive strategic growth through careful analysis of product and consumer trends.
Help develop the team and train new colleagues.
Keep store well organized and in-line with RIMOWA visual merchandising guidelines.
Provide an outstanding and unforgettable client experience. Whether they are long-time RIMOWA brand ambassadors or are discovering our products for the first time, ensuring that our clients embark on their own personal RIMOWA journey is our top priority.
Build long-term relationships with our clientele by leveraging our tools to foster brand loyalty.
Assist with special requests and perform repairs in coordination with our client care department.
Be a team player, first and foremost, who is eager to learn about our products, our brand and history. A team player at RIMOWA is diplomatic, embodies the our values, collaborates with their colleagues and is always there to lift the team spirit.

Profile

Your Experience And Skills

Passionate about storytelling, lifestyle, luxury and travel.
Experienced with people management and look to drive personal growth for those in your team.
Confident in your inter-personal skills and excel in dealing with both team members and clientele.
Enthusiastic about retail and delivering memorable experiences for our clientele.
Have a great eye for visual details and are eager to achieve team objectives.
Proactive in how you approach clientele, build long-term relationships and approach each situation with a collaborative spirit.
Experienced in the sector.
Fluent in English. Additional languages are a plus.

Our offer

A competitive salary based on your experience.
Team Bonus
Your own RIMOWA Essential Ambassador suitcase (after 6 months on a permanent contract)
Staff discount on RIMOWA products as well as regular LVMH Family & Friends offers
Lunch Tickets
Financial and psychological support through the LVMH Heart Fund
An international and exciting environment within the LVHM Group
Exciting projects and individual career development opportunities
Regular product & leadership trainings to continuously expand your know-how in the luxury segment

Additional Information

At RIMOWA and the LVMH Group, we never stand still. The diverse positions that contribute to our joint success open up a wide range of development opportunities. Whether you want to develop yourself technically or creatively or use your leadership talent later as (Assistant) Store Manager (m/f/d) - RIMOWA is the home for all your ambitions and visions for the future.

What are you waiting for? Apply today and soon become part of our unique crew. It's quick, easy and

uncomplicated - just tell us your salary requirements and earliest possible start date.

Get to know us in advance on Instagram and Twitter: @RIMOWA or on www.rimowa.com.

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Contract

Job function

Job function
Other
Industries
Retail Luxury Goods and Jewelry

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