Supervisor - London

Bimba Y Lola; Greater London; On-site; GBP 23,000 - 29,000; Full time

Job summary

BIMBA Y LOLA in London is seeking a Supervisor for the Kings Road store to lead the team, drive sales and deliver outstanding customer service.

As the brand ambassador, you will manage store operations in the Store Manager's absence, coordinate stock, merchandising and liaise with HQ to ensure a consistent BIMBA Y LOLA experience.

Qualifications

• Minimum 2 years of experience in a similar role.
• Strong presentation and fashion sense.
• Excellent listening and teamwork abilities.

Responsibilities

• Whole service on the customer journey, from welcoming to the final sale, dealing with any requests or complaints.
• Stock counting and control, deliveries organisation and stockroom maintenance.
• Product organization on the shop floor, as well as Visual merchandising guidelines implementation and collaboration in the visual changes and windows.
• Management of the store and the teams in absence of the Store Manager.
• Permanent communication with HQ.

Skills

Customer service

Sales

Team leadership

Job description

BIMBA Y LOLA is a creative collective. A multidisciplinary group of people spreading art and culture through fashion. We believe in creativity and its power to shape a better world. Creativity for external and internal use only. Creativity for each and everyone. Deeply fresh, seriously playful.

From Spain to the world.

Vigo 2005.

What are we looking for?

We incorporate a Supervisor to grow in our London teams (store based in Kings Road)

In close collaboration with the Store Manager, the Supervisor should be an example for the Sales Assistants, bringing excellent customer service, becoming our principal brand ambassador, and helping to build the BIMBA Y LOLA experience.

Your main goal will be to be responsible for the overall store management, drive sales and enhance customer experience, and assume the responsibilities and duties when the Store Manager is not in the store.

What are you going to do?

• Whole service on the customer journey, from welcoming to the final sale, dealing with any requests or complains.
• Stock counting and control, deliveries organization and stockroom maintenance.
• Product organization on the shop floor, as well as Visual merchandising guidelines implementation and collaboration in the visual changes and windows.
• Management of the store and the teams in abscense of the Store Manager.
• Permanent communication with HQ.

What are the must haves for this position?

We are looking for a dynamic and motivated sales person to work in our London family, with at least 2 years of experience in a similar role.

Someone who have an interest in the world of fashion and an excellent presentation, who have a certain sense of touch, know how to listen and work as a team