Supervisor - Harrods

maje; Greater London; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Monthly bonus

Staff discounts SMCP

Travel allowance

Mylearning access

Job summary

Maje is seeking a Supervisor for its Harrods concession in London. You will welcome clients with a personalised, emotional experience and build customer loyalty while managing transactions and stock in a luxury fashion environment.

Join a dynamic team within the SMCP Group, with opportunities for growth, a monthly bonus scheme, employee discounts, travel allowance and access to Mylearning. Start your adventure in a brand that blends modernity with couture.

Qualifications

• Experience in luxury fashion retail is a plus.
• Strong customer service and communication skills.
• Enthusiasm for fashion trends and brand storytelling.

Responsibilities

• Welcome customers at the Harrods concession and provide a personalised, emotional shopping experience.
• Develop customer loyalty and manage client portfolios; handle transactions and stock.
• Implement visual merchandising guidelines and contribute to brand presentation.

Job description

Since its creation in Paris in 1998, Maje has been able to build its own style and drawn a subtle line between modernity and quirkiness, by focusing on key pieces and sharp details. The Maje spirit is a very feminine silhouette, at once sober, glamorous and bold. Affiliate of the SMCP Group, the brand is successfully pursuing its international development and has 627 points of sale and close to 1,700 talented employees in 44 countries.

In 2022, Maje achieved a turnover of more than 467 million euros. In recent years, the house has been approaching the digital transition with great ambition and accelerating its engagement towards sustainability. Inclusion and diversity are also at the heart of our preoccupations because we are convinced that innovation and creativity are born from a diversity of opinions and profiles. Because we want to offer to our employees and candidates an inclusive environment in which everyone has a place, regardless of their origin, background, and preferences, ...

It's your turn to enrich our history! Dare to be adventurous and to take up a new challenge, come and express your talents within the Maje Family!

Job Description

What we are offering:

A Supervisor position, full time in our concession in Harrods.

On a day-to-day basis at Maje, you will welcome our customers, offer them a personalised and emotional experience, develop customer loyalty, improve the client portfolio of the store, handle transactions and stock, implement visual merchandising guidelines, ….

Working for Maje is:

• Starting your adventure with a personalised onboarding on your first week;
• Contributing to the further development of our brand with a unique and courteous service;
• Working alongside passionate, caring and dynamic teams;
• Participating to ambitious projects in a brand turned towards future, innovation and durability;
• Having opportunities for a career development within the Maje or the SMCP Group.

The benefits Maje has to offer are:

• A monthly bonus scheme
• Discounts on your purchases in the SMCP brands
• A travel allowance
• An illimited access to our E-learning Platform: Mylearning

Recruitment process:

• You will be contacted over the phone for a first exchange with the store manager;
• If this first call confirms our ambitions are matching, you will be invited for a face-to-face interview in store with the manager.

Qualifications

You have a taste for challenges and are animated by the fashion world?

You are motivated, bold, entrepreneur at heart?

Are you inspired by the following values: kindness, liberty, creativity, generosity and family?