Assistant Store Manager - Harrods

maje; Greater London; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Monthly bonus scheme

Seasonal bonus scheme

Discounts on SMCP brands

Job summary

Maje is seeking an Assistant Store Manager for its Harrods concession in London. You will support the Store Manager with commercial and operational duties, while leading a team and coaching colleagues to deliver exceptional service in a luxury retail environment.

Your passion for fashion, compassionate leadership, and focus on development will help drive brand standards and customer satisfaction. This role offers opportunities for growth within Maje and the SMCP Group.

Qualifications

• Mentor and guide the team to deliver exceptional customer service.
• Strong leadership and people management skills are required.
• Passion for fashion and retail with a customer‑centric mindset.

Responsibilities

• Support Store Manager with commercial and operational management of the store.
• Manage and develop the store team, including coaching and training.
• Lead in‑store activities and ensure adherence to VM guidelines.
• Contribute to a high-quality customer experience and brand standards.
• Collaborate with the team on seasonal campaigns and promotions.

Skills

Leadership

Coaching

Customer service

Retail management

Job description

Since its creation in Paris in 1998, Maje has been able to build its own style and drawn a subtle line between modernity and quirkiness, by focusing on key pieces and sharp details. The Maje spirit is a very feminine silhouette, at once sober, glamorous and bold. Affiliate of the SMCP Group, the brand is successfully pursuing its international development and has 627 points of sale and close to 1,700 talented employees in 44 countries.

In 2022, Maje achieved a turnover of more than 467 million euros. In recent years, the house has been approaching the digital transition with great ambition and accelerating its engagement towards sustainability. Inclusion and diversity are also at the heart of our preoccupations because we are convinced that innovation and creativity are born from a diversity of opinions and profiles. Because we want to offer to our employees and candidates an inclusive environment in which everyone has a place, regardless of their origin, background, and preferences, ...

It's your turn to enrich our history! Dare to be adventurous and to take up a new challenge, come and express your talents within the Maje Family!

Job Description

Assistant Store Manager position

in our concession in Harrods

On a day-to-day basis at Maje, your role will be to support the Store Manager by assisting with the commercial and operational management of the store, the management of a team, the coaching and training of the team members, the animation in store and the respect of our VM guidelines.

Working for Maje is:

• Starting your adventure with a personalised onboarding on your first week;
• Contributing to the further development of our brand with a unique and courteous service;
• Working alongside passionate, caring and dynamic teams;
• Participating to ambitious projects in a brand turned towards future, innovation and durability;
• Having opportunities for a career development within the Maje or the SMCP Group.

The benefits Maje has to offer are:

• A monthly bonus scheme
• A seasonal bonus scheme
• Discounts on your purchases in the SMCP brands
• A travel allowance
• An illimited access to our E-learning Platform: Mylearning

Qualifications

You are a good mentor and can bring your team together?

You are a compassionate manager, focused on the coaching and development of your team?

You are passionate about fashion and retail?

Are you inspired by the following values: kindness, liberty, creativity, generosity and family?