Supervisor - Hackett London Regent Street

Hackett; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Hackett is seeking a Retail Sales Associate in London, contributing to the store's objectives through effective sales skills and exceptional customer service. You'll work in a diverse team, enjoy staff discounts, and have opportunities for career growth while representing the brand positively.

Benefits

Uniform provided by the company

Staff discounts across all AWWG brands

Monthly commissions based on sales performance

Access to Perkbox for perks and discounts

Life assurance

Team building events

Cost-effective commuting options

Free courses

Exclusive event invitations

Qualifications

• At least 2 years of experience in retail or tailoring.
• Experience in tailoring is essential.
• Training experience is a plus.
• Additional languages are desirable.

Responsibilities

• Resolve customer inquiries and exceed expectations.
• Achieve personal and store sales goals based on KPIs.
• Maintain store appearance per company standards.

Skills

Sales Skills

Customer Service

Negotiation

Adaptability

Analytical Thinking

Leadership Skills

Job description

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Client:

Hackett

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

800be728d4b1

Job Views:

5

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

Your mission:

Contribute to the achievement of the store's objectives through effective sales skills and customer service while promoting the brand image.

What we offer:

• Work in an inspiring and diverse team with colleagues from all over the world.
• Uniform provided by the company.
• Staff discounts across all AWWG brands in Europe.
• Monthly commissions based on sales performance.
• Opportunities for career growth and personal development, including moving from retail to corporate roles.
• Access to Perkbox for perks and discounts.
• Life assurance.

And many other benefits such as team building, cost-effective commuting options, free courses, and exclusive event invitations.

Your objectives:

Customer Service

• Resolve customer inquiries and exceed expectations.
• Serve multiple clients using standard procedures.
• Manage transactions efficiently.
• Maintain comprehensive product knowledge.

Sales

• Achieve personal and store sales goals based on KPIs.

Store Image

• Maintain store appearance per company standards.
• Organize stock and accessories rooms.
• Minimize stock loss.
• Replenish stock promptly.

Professional Behavior

• Follow dress code.
• Participate in staff meetings.
• Build good relationships with colleagues and management.
• Assist in training staff.
• Follow health and safety guidelines.
• Represent the brand positively.

Store Management

• Open and close the store as needed.
• Handle administrative tasks.

Requirements

What you need to succeed:

• At least 2 years of experience in retail or tailoring.
• Experience in tailoring is essential.
• Training experience is a plus.
• Additional languages are desirable.

What we expect:

• The Hackett spirit!
• Adaptability and flexibility.
• Results-oriented mindset.
• Negotiation and influence skills.
• Analytical thinking.
• Leadership qualities.