Supervisor - Burger King

Moto; Heywood; On-site; GBP 27,000; Full time

Job summary

An established industry player is seeking a dynamic Supervisor to lead a team and deliver exceptional customer service. This role empowers you to take ownership of the unit, ensuring brand standards are met while driving sales and maximizing profits. You will have the opportunity to develop your management skills through funded qualifications and enjoy perks like annual bonuses and generous discounts. If you have a passion for customer experience and are ready to take the next step in your career, this is the perfect opportunity for you to shine in a vibrant, fast-paced environment.

Benefits

Annual bonus up to £3,445

Up to 60% colleague discount

Enhanced benefits (pension, sick pay, etc.)

Fabulous development opportunities

Qualifications

• Previous experience of leading or supervising a team is highly desirable.
• Passion for delivering a memorable customer experience.

Responsibilities

• Leading teams to achieve excellent brand standards and customer service.
• Maximising profit by driving sales and controlling costs.

Skills

Team Leadership

Customer Service

Communication Skills

Decision Making

Job description

Supervisor

£26,900 per annum - 40 hours per week

Address: Birch Services, M62 between Junction 18 and 19, Heywood OL10 2QH

As a supervisor, you will be the strong right arm to your store manager and empowered to run the unit like it’s yours. The role is simple: to be an enthusiastic leader and brand ambassador delivering Burger King’s world-famous flame-grilled menu and exceptional customer service as we transform the UK’s rest stop experience.

What we offer our supervisors:

• Annual bonus up to £3,445pa*
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications, leading to the next step in the management team

What you will be doing as a supervisor:

• Leading your teams to achieve and deliver excellent brand standards and customer service
• Maximising profit by driving sales and controlling costs
• Processing stock counts and orders
• Partnering with the Store Manager in setting targets for the team to achieve
• Spending time with Team Members to provide coaching and feedback, identifying training needs where needed
• Taking ownership of customer feedback, responding appropriately in a timely manner
• Supporting the team with preparing food and refreshments

What you’ll bring to us:

• Previous experience of leading or supervising a team is highly desirable
• Passion for delivering a memorable customer experience
• Great communication skills and be comfortable making decisions
• Ability to work on own initiative and make reasoned decisions under pressure

You may be a shift manager, team leader, or duty manager who is aspiring to grow their career into management, or you may be a team member, customer service assistant, or crew member looking for that next step. We want to hear from you!

Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.

Where our customer’s journey pauses, yours just begins.

Apply today!

*Please note internally this role is called Team Leader

INDTL