Supervisor - Brighton (16 hours)

Rituals UK & Ireland (B Corp™); Brighton; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player in the cosmetics sector is seeking a Supervisor for their Brighton store. This part-time role offers the chance to become the face of the brand, engaging customers and creating memorable experiences. You will lead a dedicated team, providing mentorship and ensuring exceptional service. With a focus on luxury retail, this position allows you to develop your skills while contributing to a positive team environment. Enjoy benefits like training opportunities, a competitive bonus scheme, and employee discounts as you thrive in a supportive and dynamic workplace.

Benefits

Training and development opportunities

Competitive bonus scheme

Employee discount

Quarterly product allowance

Wellbeing initiatives

Employee Assistance Program

Company and team events

Qualifications

• Experience as a supervisor or team leader in retail or hospitality.
• Motivated to achieve performance targets.

Responsibilities

• Provide product expertise and embody the Rituals feel-good experience.
• Lead sales efforts and ensure an excellent customer experience.

Skills

Customer Service

Team Leadership

Sales Skills

Problem Solving

Job description

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About the Role

Ready to be the face of our brand and engage with customers from the moment they enter? Join our shop team, where every interaction offers a chance to spread joy and beauty, creating memorable experiences for every customer.

Your Responsibilities

• Be a Rituals Expert, part of our in-store management team, providing product expertise and embodying the Rituals feel-good experience.
• Act as a brand ambassador, listening to customer needs and mentoring Rituals Advisors.
• Lead sales efforts, expand your skills in luxury retail and cosmetics, and collaborate with your Store Manager, Assistant Store Manager, and team members.
• Ensure an excellent customer experience and support your team through mentoring.

Ideal Candidate

• Experience as a supervisor or team leader in retail or hospitality.
• Motivated to achieve performance targets.
• Customer-service oriented with a team-player attitude.
• Strong decision-making and problem-solving skills.
• Organized, detail-oriented, and professional with a passion for our brand.

Benefits

• Training and development opportunities
• Competitive bonus scheme
• Employee discount
• Quarterly product allowance
• Wellbeing initiatives and Employee Assistance Program
• Company and team events

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Part-time
• Industry: Cosmetics