Supervisor - Brighton (16 hours)

TN United Kingdom; Brighton; On-site; GBP 25,000 - 35,000; Part time

Job summary

Join a vibrant and dynamic team as a Rituals Expert, where your passion for customer service and luxury retail will shine. In this role, you will be the face of the brand, engaging with customers and creating memorable experiences. Collaborate with your team to achieve personal and store goals, while mentoring others to excel in their roles. Bring your unique energy and enthusiasm to a workplace that values connection and professionalism. This is a fantastic opportunity to grow in the luxury retail sector and make a real impact on customer satisfaction.

Qualifications

• Experience as a supervisor or team leader in retail or hospitality.
• Strong motivation to achieve performance targets.

Responsibilities

• Engage with customers to create unforgettable experiences.
• Mentor and support Rituals Advisors in their roles.

Skills

Customer Service

Team Leadership

Decision-Making

Problem-Solving

Organizational Skills

Job description

Social network you want to login/join with:

Supervisor - Brighton (16 hours), Brighton

col-narrow-left

Client:

Location:

Brighton, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

5fa57cc4f64a

Job Views:

4

Posted:

05.05.2025

Expiry Date:

19.06.2025

col-wide

Job Description:

Ready to be the face of our brand and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.

Share your talents

As a Rituals Expert, you’re part of our in-store management team. You are a master of the Rituals feel-good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs. You also serve as a role model and mentor to our Rituals Advisors.

Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics!

You’ll work alongside your Store Manager, Assistant Store Manager, and Rituals Advisors to reach your personal and store goals. You’ll interact directly with customers to ensure an optimal experience and mentor Rituals Advisors.

Bring all of you

High energy, low ego, and a touch of humor!

You are unique because of your ability to mentor team members and connect with customers, making everyone feel at home in our stores. As a Rituals Expert, you are professional, excited about our brand, and know how to share that enthusiasm with your team and customers.

Additionally, you possess:

• Prior experience as a supervisor or Team Leader within retail or hospitality.
• Strong motivation to achieve performance targets.
• A customer-service mentality and team-oriented work ethic.
• Decision-making and problem-solving skills.
• An eye for detail, organized and structured approach.