Supervisor 32 hours - St Pancras

Jigsaw Online; United Kingdom; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Staff discount schemes – up to 50%

Generous seasonal Uniform Allowance

Access to Unum benefits provider

Job summary

Jigsaw Online, a leading fashion brand in the UK, is seeking a passionate individual to support its store team in delivering an exceptional customer experience. This role focuses on driving sales growth through teamwork and effective commercial analysis.

The ideal candidate will demonstrate enthusiasm for styling, a can-do attitude, and a commitment to learning about Jigsaw products. Benefits include fantastic staff discounts and a generous seasonal uniform allowance.

Qualifications

• Ability to work effectively as part of a team and on own initiative.
• Passion for styling and willingness to learn about Jigsaw products.
• Kind, helpful and considerate towards customers and team members.

Responsibilities

• Play an active role in store sales growth through commercial analysis.
• Inspire the team to deliver against store targets and KPIs.
• Model exceptional customer experience and support the team.

Skills

Can-do attitude

Teamwork

Customer service

Commercial awareness

Flexibility

Job description

About us

Founded in 1970, Jigsaw was the first premium fashion brand on the high street. Since then, the company has expanded worldwide to work with the finest mills, cutting edge photographers, up-and-coming models and renowned architects. But the search for the best in the industry never stops. As our journey continues, we're looking for passionate and talented people to learn about Style & Truth: a set of values that sets us apart from the rest of the high street, a belief that everyone should feel empowered to embrace their own style, be true to themselves, and not slavishly follow the fashion world. This means putting style before trends and truth before hype.

What you’ll be doing:

• Play an active role in stores sales growth through commercial analysis and KPI analysis
• Inspire the team on how to deliver against store targets and KPIs
• Role model what exceptional customer experience looks like and support the team in achieving these same high standards
• Supporting the manager in ensuring our store and team remains connected to our customers, communities, and through collaboration with our teams
• Support the team in the manager’s absence
• Key hold in manager’s absence
• Follow all company health and safety and security guidelines
• Review and action any replenishment needs to ensure best sellers are readily available and the store is presented in line with VM guidelines and commercial best practice.

What we look for:

• A can-do attitude, energetic and passionate
• Ability to work effectively as part of a team and on own initiative
• Someone who’s kind, helpful and considerate towards customers and team members
• Passion for styling and willingness to learn about Jigsaw products to pass this onto our customers
• Keen to learn and take on new challenges
• Commercial Awareness and confidence to make suggestions to line manager
• Flexible to meet changing priorities and deadlines

Benefits:

• Fantastic Staff discount schemes – up to 50% (and 70% on 5 items per season)
• Generous seasonal Uniform Allowance
• Access to the Unum, Jigsaws benefits provider, for a whole host of resources, support and discounts

We are committed to equality of opportunity for all staff and applications are encouraged from individuals regardless of sex, race, disability, age, sexual orientation, gender re‑assignment, religion or belief, marriage and civil partnerships or pregnancy and maternity.