Supervisor 21 hours - Chiswick

Jigsaw Online; United Kingdom; On-site; GBP 20,000 - 25,000; Part time

Benefits offered by this job

Staff discount schemes up to 50%

Generous seasonal Uniform Allowance

Access to resources and discounts through Unum

Job summary

Jigsaw Online is seeking a warm and talented Part-Time Supervisor to join their Chiswick store on a permanent basis. This role involves inspiring the team to meet sales targets and providing exceptional customer service. Ideal candidates are passionate about fashion and have a positive attitude.

In return, you’ll receive benefits including a staff discount of up to 50%, a seasonal uniform allowance, and access to various resources through our benefits provider, Unum.

Qualifications

• Ability to work effectively as part of a team and on own initiative.
• Keen to learn about styled products to assist customers.
• Flexible to meet changing priorities and deadlines.

Responsibilities

• Play an active role in stores' sales growth through commercial and KPI analysis.
• Inspire team to deliver against store targets.
• Role model exceptional customer experience standards.
• Support manager and act as key holder in their absence.

Skills

Can do attitude

Energetic and passionate

Teamwork

Customer service skills

Commercial awareness

Job description

Founded in 1970, Jigsaw was the first premium fashion brand on the high street. Since then, the company has expanded worldwide to work with the finest mills, cutting‑edge photographers, up‑and‑coming models and renowned architects. But the search for the best in the industry never stops.

As our journey continues, we’re looking for a warm, passionate, talented and friendly Part‑Time (21 hours) Supervisor to join the team in our Chiswick store, on a permanent basis.

Here, you’ll learn about Style & Truth: a set of values that sets us apart from the rest of the high street, a belief that everyone should feel empowered to embrace their own style, be true to themselves, and not slavishly follow the fashion world. This means putting style before trends and truth before hype.

Responsibilities

• Play an active role in store sales growth through commercial analysis and KPI analysis.
• Inspire the team on how to deliver against store targets and KPIs.
• Role model what exceptional customer experience looks like and support the team in achieving these same high standards.
• Support the manager in ensuring our store and team remains connected to our customers, communities, and through collaboration with our teams.
• Support the team in the manager’s absence; key hold in manager’s absence.
• Follow all company health and safety and security guidelines.
• Review and action any replenishment needs to ensure best sellers are readily available and the store is presented in line with VM guidelines and commercial best practice.

Qualifications

• A can‑do attitude, energetic and passionate.
• Ability to work effectively as part of a team and on own initiative.
• Someone who’s kind, helpful and considerate towards customers and team members.
• Passion for styling and willingness to learn about Jigsaw products to pass this onto our customers.
• Keen to learn and take on new challenges.
• Commercial awareness and confidence to make suggestions to line manager.
• Flexible to meet changing priorities and deadlines.

Benefits

• Fantastic staff discount schemes – up to 50% (and 70% on 5 items per season).
• Generous seasonal Uniform Allowance.
• Access to the Unum, Jigsaw’s benefits provider, for a whole host of resources, support and discounts.

We are committed to equality of opportunity for all staff and applications are encouraged from individuals regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marriage and civil partnerships or pregnancy and maternity.