Supervisor

Harri; Twickenham; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Food & drink discount

Weekly tips

Healthcare plan

Induction & training

My Fuller’s benefits

Wagestream access

Hotel discounts

Gym & cinema discounts

Job summary

Fuller’s is seeking a hands-on Supervisor to lead a busy pub environment near Twickenham. You’ll keep teams motivated, ensure guests have an excellent experience, and help drive great service across busy match days and calmer weeks.

We value passionate individuals who love fresh food and great wines, with strong communication skills and a collaborative mindset. Full induction and continuous training are provided.

Qualifications

• Experience in fast-paced hospitality environments.
• Ability to train new team members.
• Strong communication and guest-relations skills.

Responsibilities

• Keep team spirits high and guests happy.
• Train and guide new team members.
• Deliver engaging service with passion for food and wine.

Skills

Guest service

Team leadership

Training

Communication skills

Job description

Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.

Close to Twickenham stadium, The Turk's Head is a traditional pub, popular with rugby fans. Expect a busy, bustling atmosphere as fans pour in for drinks on match day - and a quieter, more relaxed ambience in the week.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in a Supervisor:

• Ability to keep team spirits high and guests happy.
• A hands-on leader with a positive attitude.
• Assist in training and guiding new team members.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.