Supervisor

Aramark Ltd; Torquay; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Discounted meals

Life assurance

Pension contributions

Generous holiday entitlement

MyStaffShop discounts

Apprenticeship schemes

Job summary

Aramark Ltd in Torbay Hospital, Torquay, is seeking a Supervisor to support the Group Manager with the day-to-day running of the unit and to lead a hospitality team on-site.

You will handle front-of-house duties, including till and cash handling, upselling, and delivering excellent customer service while ensuring food production, heating, plating and beverage preparation meet quality standards.

Qualifications

• Must have UK residency in past 5 years and right to work.
• Experience in hospitality frontline operations preferred but not essential.
• Barista experience helpful but not required.

Responsibilities

• Assist Group Manager with day-to-day running of the unit.
• Manage staff, delegate tasks, and ensure service standards.
• Operate till, handle cash, and perform end-of-shift cashing up.
• Provide upselling opportunities and excellent customer service.
• Oversee food production, heating, plating, and beverage preparation.
• Lead shifts and supervise the hospitality team; ensure training compliance.
• Assist with stock management and back-office paperwork.

Skills

Supervisory experience

Customer service

Upselling

Team management

Job description

Aramark UK are currently recruiting a Supervisor to join our team working at Torbay Hospital TQ2 7AA. You will be responsible for assisting the Group Manager with the day to day running of the unit, managing your team and providing excellent customer service throughout. You will also be providing general front of house services, such as preparing orders and oversee service. Aramark UK are making a work life balance achievable whilst still working in hospitality, cultivating your culinary career with a world leading organisation. Aramark provides world-class contract catering services to our extensive list of clients across the UK, including Defence and Judicial, private industry and Education. We are very lucky to have some of the best Culinary and Catering talent that the UK has to offer working within our teams.

A day in the life of a Supervisor:

• You will be supporting the Group Manager in the day to day running of the business, managing staff and delegating tasks to ensure the needs of the business are met.
• You will be operating the till and cash handling/cashing up at the end of shift.
• You will also be giving upselling opportunities and providing excellent customer service to our customers.
• Food production, heating up and plating up food, making hot and cold drinks and assisting with general kitchen duties.
• Leading shifts and supervising the team within the hospitality area, ensuring all staff training is up to date.
• Assisting with stock management and stocktaking, and completing any relevant back office paperwork.

• Must have resided in the UK for the past 5 years and have a legal right to work
• Supervisor experience (preferred but not essential)
• Barista experience (preferred but not essential)

This is a full-time position, 35 hours per week, 5 days a week to include weekends, Shifts range between 06:30am and 19:30pm, Salary to be discussed. Discounted meals while on shift. You will have access to MyStaffShop - which includes 100's of discounts, including savings on your weekly supermarket shop and weekend treats. We also offer a company package including life assurance, pension contributions, generous holiday entitlement with the option to buy more, and many more perks.

You will also be joining a talented team, with fabulous career prospects that could lead to all sorts of opportunities - we LOVE to promote from within. We are passionate about developing our people from within; great training and development is available. We also offer apprenticeship schemes, so that your learning journey can continue.