Supervisor

The Lacoste Group; Stretford; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Competitive commissions scheme

28 days annual leave

Up to 65% off Lacoste products

Employee Assistance Programme

Uniform Allowance

Job summary

The Lacoste Group is seeking a passionate retail professional to support store leadership and drive team performance. You will coach staff, maintain visual standards, and promote the Lacoste brand values to deliver exceptional customer experiences.

This role emphasizes KPI awareness, teamwork, and a dynamic approach suited to fashion and luxury retail environments, with opportunities to grow within a worldwide brand.

Qualifications

• Experience in a similar role, within the Fashion/Luxury sector.
• Dynamic approach, like to work in a team.
• Leadership skills.
• Performance and results-oriented.
• Committed to apply LACOSTE's values (Play by Daring, Play with Elegance, Play as one Team, Play with Tenacity).
• Honest with a can-do attitude.
• Patience, with the desire to help others.
• Knowledge of one or more foreign language(s) is a plus for this position.

Responsibilities

• Support the Store Management to inspire and coach the team.
• Lead by example to deliver excellence.
• KPI driven and commercially aware of the business performance.
• Embrace high standards of visual excellence.
• Create customer loyalty and stay connected.
• Support, respect, and coach your fellow crocodiles.
• Assure the performance of the store as well as customer satisfaction.
• Promote the culture and values of the company within the team.

Job description

About us:At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, elevating the crocodile as a rallying sign.An iconic French brand present in nearly 100 countries, Lacoste stands out for its unique know-how in each of its areas of expertise, from garment factory to omnichannel distribution.At Lacoste, elegance goes beyond style. This elegance guides all of its actions and its social and environmental commitments.Working at Lacoste is belonging to a community of 8,500 employees on the move to build the future. Committed to making equal opportunities a reality and to revealing potential, the company brings together talents from all walks of life, embracing their differences.Lacoste is one of the inspiring brands driven by passionate people within the MF Brands Group, alongside Aigle, Gant and Tecnifibre (https://mf-brands.com/).Responsibilities:- You will support the Store Management to inspire and coach the team- Lead by example to deliver excellence.- KPI driven and commercially aware of the business performance- Embrace high standards of visual excellence- Create customer loyalty and stay connected- Support, respect, and coach your fellow crocodiles- Assure the performance of the store as well as customer satisfaction- Promote the culture and values of the company within the teamReward and Benefits:- Competitive Commissions Scheme- 28 days annual leave entitlement inclusive of bank holidays- Up to 65% off Lacoste products- Employee Assistance Programme- Uniform AllowanceA successful candidate will have:- Experience in a similar role, within the Fashion/Luxury sector- Dynamic approach, like to work in a team- Leadership skills- Performance and results-oriented- Committed to apply LACOSTE's values (Play by Daring, Play with Elegance, Play as one Team, Play with Tenacity)- Honest with a can-do attitude- Patience, with the desire to help others- Knowledge of one or more foreign language(s) is a plus for this positionEqual opportunitiesAt Lacoste, we are committed to making equal opportunities a reality.Inherited from our unique vision of fashion-sport, equal opportunities move us forward and our recruitment methods follow this commitment by focusing on skills and embracing all types of talents.We commit to fostering a diverse and inclusive environment where elegance goes beyond style and where each of us is given the chance to fulfill our greatest potential.