Supervisor

The Seafood Restaurant; Padstow; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Free staff meals

Staff discounts across Rick Stein

Training & development

Progression opportunities

Inclusive team culture

Additional holidays after 5 years

Retail discounts

Job summary

Rick Stein Restaurants, featuring The Seafood Restaurant in Padstow, seeks an experienced Front-of-House Supervisor to lead the team and ensure outstanding guest experiences. You will supervise during service, mentor staff, and collaborate closely with kitchen and bar to maintain seamless dining operations.

The role emphasizes hospitality, leadership, and a passion for seafood, wine, and exceptional service in a high-standard environment within The Seafood Restaurant group.

Qualifications

• Front-of-House supervisor experience
• Strong leadership and team-management ability
• Excellent guest service and hospitality mindset
• Clear communication with guests and colleagues

Responsibilities

• Supervise and motivate the front-of-house team during service.
• Ensure smooth operation of your section and overall dining room.
• Deliver relaxed, memorable dining experiences for every guest.
• Share expert knowledge of menus, daily specials, wines and drinks.
• Anticipate guest needs and provide confident recommendations.
• Mentor junior team members to develop their skills.
• Liaise with kitchen and bar teams for seamless service.
• Uphold Rick Stein’s high standards at all times.
• Assist management with scheduling and training duties.

Skills

Front-of-House Leadership

Guest Service

Team Mentoring

Communication Skills

Job description

Supervisor – Front of House
Great food. Genuine hospitality. A place to grow.

At Rick Stein Restaurants, we’re all about fresh seafood, simple cooking done brilliantly, and making every guest feel genuinely welcome. We’re now looking for an experienced and confident Front-of-House Supervisor to join our team.

If you love great food, enjoy leading a team, and thrive in delivering outstanding guest experiences, we’d love to meet you.

What you’ll be doing

• Supervising and motivating the front-of-house team during service
• Ensuring smooth and efficient operation of your section and the wider restaurant
• Delivering relaxed, memorable dining experiences for every guest
• Sharing expert knowledge of our menus, daily specials, wines, and drinks
• Anticipating guest needs and providing thoughtful, confident recommendations
• Supporting and mentoring junior team members to develop their skills
• Liaising closely with the kitchen and bar teams to ensure seamless service
• Upholding the high standards that define the Rick Stein name at all times
• Assisting management with daily operational tasks, including staff scheduling and training

What we’re looking for

• A friendly, positive attitude with a natural sense of hospitality
• Previous front-of-house experience with confidence leading a team
• A genuine interest in food, wine, and seafood
• Strong communication and interpersonal skills, confident engaging with guests and colleagues
• A team player who thrives in a busy, professional environment
• Someone who leads by example, inspires their team, and takes pride in exceptional service

What you’ll get

• Competitive pay plus tips
• Free staff meals and generous discounts across Rick Stein Restaurants, Rooms, and Shops
• Ongoing training and development, including food, wine, and leadership skills
• Opportunities to progress within a respected hospitality group
• A supportive, inclusive team culture
• Extra holiday allowance for length of service, up to 5 extra days after 5 years
• Access to discounts on 100s of retailers, health, entertainment, travel & more

If you’re passionate about hospitality and want to be part of a restaurant group that values quality, warmth, and professionalism, and start your journey with Rick Stein Restaurants.

The Seafood Restaurant was the first restaurant opened by Rick Stein and Jill Stein in 1975. The Seafood Restaurant in Padstow is famous for establishing an international reputation for the very freshest fish and shellfish, often landed on our doorstep. In the centre of the restaurant is a Seafood Bar where guests can enjoy watching chefs assembling platters of oysters, langoustines and sashimi.