Supervisor

Monsoon; Lulsgate Bottom; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

Staff discount

Seasonal Uniform Allowance

Free airport parking

Pension scheme

Life assurance

Benefits platform

Job summary

Accessorize Bristol Airport is seeking a enthusiastic Supervisor to lead a busy airport store, delivering memorable customer experiences and driving sales in a fast-paced travel retail environment.

You will coach the team, maintain high visual standards, and support daily planning while adapting to early mornings and variable shifts across the airport operating hours.

Qualifications

• Experience in a supervisor or key-holding role within travel retail.
• Ability to lead by example and inspire a team to deliver exceptional service.
• Excellent communication with customers and colleagues.
• Flexible and able to work across airport hours.

Responsibilities

• Lead by example to deliver exceptional customer service and memorable shopping experiences.
• Drive sales through identifying opportunities and promoting add-on purchases.
• Maintain high visual merchandising standards to ensure a fabulous store appearance.
• Support daily planning and adapt to the demands of a busy airport environment.
• Coach and motivate the team to build product knowledge and confidence.

Skills

Leadership

Customer service

Team coaching

Communication

Flexibility

Tools

In-store systems

Job description

Lead by example in delivering exceptional customer service, creating memorable shopping experiences for every customer before they travel
Drive sales performance by identifying opportunities, promoting add-on purchases, and inspiring the team to maximise every customer interaction
Ensure the store looks fabulous through your visual merchandising expertise, maintaining high standards at all times
Help deliver a smooth and efficient operation by effectively managing priorities, supporting daily planning, and adapting to the demands of a busy airport environment
Coach, motivate and guide the team to build confidence, strengthen product knowledge and ensure every customer enjoys a seamless shopping journey
Welcome new starters, foster an inclusive and positive team culture, and support colleagues to develop and grow in their roles
Use in-store systems confidently to support excellent customer service and efficient store operations (don't worry, we’ll train you)
Have you ever received an exceptional retail experience while travelling and thought, "I’d love to be part of a team like that"? If so, now's your chance to join a first-class fashion brand., ·Experience within a supervisor or key holding role (preferably within travel retail)
·Confidence to lead by example & inspire your team to deliver exceptional service ·The type of leadership capability that allows you to take ownership of store standards & make Accessorize a great place for all who work & shop with us ·Someone who demonstrates passion, drive and resilience, with a can - do approach ·The ability to communicate openly and effectively with your team and customers ·Someone who is flexible - Retail is exciting - No two days are the same!
·Be aged 18 years or over ·Be able to work a variety of shifts across the airport's operating hours (04:00am - 20:00pm) ·Be eligible to complete and pass the required pre-employment checks As part of the recruitment process, successful candidates will be required to complete:
·A Basic Criminal Record Check (CRC) ·A DBS check ·Airport security clearance checks ·Verification of a full five-year employment, education and/or activity history prior to employment
Accessorize Bristol Airport is looking for an enthusiastic and customer-focused Supervisor to join our team and create memorable customer experiences. For over 30 years, Accessorize airport stores have been the go-to destination for holidaymakers looking for those perfect finishing touches before take-off. From jewellery and hair accessories to handbags, travel essentials and seasonal must-haves, our collections are designed in-house at our Notting Hill studio or ethically sourced from around the world before arriving in our stores.
You'll work your contracted hours each week, with shifts scheduled across our trading week from Sunday to Saturday. As an airport store, flexibility is key. You may also be asked to support neighbouring stores and wider teams when required. We understand that everyone has commitments outside of work, so if you have specific availability or preferences, talk to us - we'll always do our best to accommodate where possible. What's in it for you? We believe in rewarding our colleagues and offering benefits that make a difference: ·Competitive salary plus an additional unsocial hours premium for shifts worked between midnight and 6am ·Company Bonus Scheme - rewarding you for helping deliver great results ·Generous staff discount of up to 50% across our collections ·Seasonal Uniform Allowance - showcase your favourite Accessorize styles while you work ·Free airport parking for full-time colleagues ·Pension scheme, life assurance and other core benefits ·Access to our benefits platform offering discounts, wellbeing support, financial guidance and much more ·Long service recognition and rewards ·Holiday entitlement, plus an additional day off to celebrate your birthday