Supervisor

C2crestaurants; Liverpool; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

A Place for Everyone

Flexible Working

Awesome Discounts

Wellbeing & Support

Career Growth

Perks & Rewards

Team Celebrations

Job summary

Frankie & Benny’s in Liverpool is seeking a Front of House Supervisor to lead daily operations, manage shifts, and drive a welcoming guest experience. You’ll work closely with the Management Team to ensure smooth service and exceptional customer care.

This role suits someone with hospitality passion, leadership ability, and a positive, proactive attitude. We welcome diverse applicants and can accommodate adjustments in the hiring process.

Qualifications

• Experience leading a hospitality team or shifts.
• Strong guest-service focus and ability to resolve issues.
• Comfortable working in a fast-paced restaurant environment.

Responsibilities

• Open and close the restaurant securely.
• Lead the floor and manage smooth shifts.
• Be the go-to person for FOH/BOK teams and build relationships.
• Deliver standout, friendly service to guests.
• Bring energy and confidence to a busy setting.

Skills

Leadership

Customer service

Teamwork

Communication

Hospitality

Job description

Step Up and Lead theFloor – Become a Supervisor at Frankie & Benny’s!

AtFrankie & Benny’s, we believe the bestmoments in life are shared—over pizza, burgers, laughter, and unforgettablememories. If you love great food and great vibes, and you’re ready to lead ateam that delivers amazing guest experiences, we’d love to welcome you asaFront of House Supervisor!

Why Join Frankie & Benny’s?

We know that happy teams create the best experiences, so weoffer:

• APlace for Everyone– We celebrate individuality and believe ourdifferences make us stronger. Whoever you are, if you bring passion andleadership, there’s a seat at our table for you!
• FlexibleWorking– Contracts that fit your lifestyle.
• AwesomeDiscounts– 50% off food and drink across all Big Table Groupbrands, plus 25% off for friends & family.
• Wellbeing& Support– Our We Care program includes a 24/7 virtual GP,mental health support, second medical opinion service, and more.
• CareerGrowth– Fully funded apprenticeships and developmentopportunities (Hospitality Supervisor Level 3).
• Perks& Rewards– Free meals on shift, early access to wages,discounted gym memberships, and exclusive savings on theme parks,shopping, and more!
• TeamCelebrations– Competitions, team parties, and chances to wine-points to spend on your favourite retailers.

What You’ll Do as a Supervisor:

• Openand close the restaurantsecurely and confidently.
• Leadthe floor– Work closely with the Management Team to run smooth,successful shifts.
• Bethe go-to person– Support both Front and Back of House teams andbuild strong relationships.
• Deliverstandout service– Make sure every guest leaves with a smile.
• Thrivein the buzz– Bring energy and confidence to a fast-paced,high-energy environment.

Who We’re Looking For:

We don’t believe in “culture fit”—we believe incultureadd. Whether you’re stepping into your first leadership role or bringingyears of experience, if you’re passionate about hospitality, teamwork, andcreating memorable moments, we want to hear from you.

At Frankie & Benny’s, everyone is welcome. We’recommitted to creating a workplace where you can be yourself and thrive. Needadjustments during the hiring process? Just let us know—we’re happy to help.