Supervisor

FB Portsmouth; Portsmouth; On-site; GBP 1,515,000 - 1,791,000; Full time

Benefits offered by this job

Hourly pay with tips

50% off food and drink at Big Table*

25% off for friends & family

24/7 virtual GP and wellbeing support

Fully funded apprenticeships and dev't

Free meals on shift

Early access to wages

Discounted gym memberships

Team celebrations and e-points

Job summary

Frankie & Benny’s in Portsmouth is seeking a Front of House Supervisor to lead the team and deliver welcoming guest experiences.

You’ll open and close the restaurant, supervise shifts, support both front and back of house, and ensure standout service in a fast-paced, high-energy environment. Bring a positive attitude and passion for hospitality to help guests feel valued and return often.

Qualifications

• Positive attitude, friendly demeanor and enthusiasm for hospitality.
• Desire to lead and develop a guest-focused team.
• Ability to thrive in a fast-paced restaurant environment.

Responsibilities

• Open and close the restaurant securely and confidently.
• Lead the floor and coordinate shifts with the management team.
• Be the go-to person for front and back of house teams.
• Deliver standout service to ensure every guest leaves smiling.
• Maintain a high-energy, guest-centric atmosphere.

Job description

Step Up and Lead the Floor – Become a Supervisor at Frankie & Benny’s!

AtFrankie & Benny’s, we believe the best moments in life are shared—over pizza, burgers, laughter, and unforgettable memories. If you love great food and great vibes, and you’re ready to lead a team that delivers amazing guest experiences, we’d love to welcome you as aFront of House Supervisor!

Why Join Frankie & Benny’s?

We know that happy teams create the best experiences, so we offer:

• Hourly pay and opportunity to earn Tronc
• A Place for Everyone– We celebrate individuality and believe our differences make us stronger. Whoever you are, if you bring passion and leadership, there’s a seat at our table for you!
• Flexible Working– Contracts that fit your lifestyle.
• Awesome Discounts– 50% off food and drink across all Big Table Group brands, plus 25% off for friends & family.
• Wellbeing & Support– Our Employee Program includes a 24/7 virtual GP, mental health support, second medical opinion service, and more.
• Career Growth– Fully funded apprenticeships and development opportunities (Hospitality Supervisor Level 3).
• Perks & Rewards– Free meals on shift, early access to wages, discounted gym memberships, and exclusive savings on theme parks, shopping, and more!
• Team Celebrations– Competitions, team parties, and chances to win e-points to spend on your favourite retailers.

What You’ll Do as a Supervisor:

• Open and close the restaurantsecurely and confidently.
• Lead the floor– Work closely with the Management Team to run smooth, successful shifts.
• Be the go-to person– Support both Front and Back of House teams and build strong relationships.
• Deliver standout service– Make sure every guest leaves with a smile.
• Thrive in the buzz– Bring energy and confidence to a fast-paced, high-energy environment.

Who We’re Looking For:

If you love hospitality, enjoy chatting with people, and take pride in making guests feel welcome, you could be exactly who we’re looking for.

At Frankie & Benny’s, our front of house teams are the face of everything we do. From warm welcomes and great service to creating those little moments that keep guests coming back, you’ll play a big part in making every visit feel special. You’ll be part of a friendly, supportive team where you can be yourself, learn new skills, and grow in confidence.

We’re proud to be an inclusive workplace where everyone belongs. If you need any reasonable adjustments during the hiring process, just let us know – we’re always happy to help.

Thinking about using AI tools for your application? They can help you get started, but what really stands out to us is you – your personality, enthusiasm, and love for looking after guests.

What’s the process?
Application → CV review → interview → offer and onboarding

You don’t need loads of experience – just a positive attitude, a smile, and a genuine love for hospitality. If you enjoy working with people and being part of a buzzing restaurant team, we’d love to welcome you to Frankie & Benny’s