Supervisor

Saltrock Affinity Staffordshire; Hempstalls; On-site; GBP 16,000 - 20,000; Part time

Benefits offered by this job

33 days holiday (pro-rata)

Uniform allowance

50% discount on Saltrock products

Job summary

Saltrock is seeking a Supervisor on a 32-hour contract to join the Retail team. You’ll work with an energetic team to deliver excellent customer experiences in-store while supporting the Store Manager to drive KPIs.

Bring a passion for the product and brand, experience in retail, and a friendly, welcoming presence. Benefits include above statutory holiday, uniform allowance and staff discount.

Qualifications

• Experience in a retail environment with customer-facing roles.
• Ability to contribute to a positive in-store experience.
• Understanding of visual merchandising and brand guidelines.

Responsibilities

• Monitor and help achieve store KPIs supporting the Store Manager.
• Motivate team members to deliver exceptional service and maximise sales opportunities.
• Support Store Manager in training and development of team members.
• Assist in achieving sales targets while processing transactions with care.
• Display products in line with brand guidelines.
• Ensure a welcoming store environment for customers.
• Maintain high housekeeping standards for a healthy and safe store.
• Provide product information including features and stock availability.
• Implement markdown/price changes within agreed timescales.
• Keep products tidy and replenish as needed.
• Process deliveries in a timely manner.

Skills

Retail experience

Customer service

Visual merchandising

Team leadership

Product knowledge

Job description

Like the idea of joining the Saltrock family? We are looking for a Supervisor to come aboard on a 32 hour contract and join the next part of our adventure!

The Atlantic Ocean, North Devon Coast and salty air. For over 30 years, Saltrock; a British, coastal, lifestyle brand, has had holiday, family, spirt and fun at its heart. Our inspiration flows from land and sea, waves and coastline. Designed in the South West since 1988 we have grown into a loved Devon brand known for its iconic print designs.

Job Description

A brilliant opportunity to work within our Retail team. You’ll work alongside an energetic team, who are passionate about our product and engaging with our customers delivering an excellent experience for them whilst they are in store.

Role

• Monitor and help to achieve store KPI’s by supporting the Store Manager to drive performance
• Motivative team members to deliver exceptional service, maximising every sales opportunity
• Support Store Manager in training and development of team members
• Helping to achieve sales targets by demonstrating a passion for the product and the brand while processing sales transactions with care
• Visual merchandising product in conjunction with Brand guidelines
• Ensuring customers have a positive experience within our store making it an inviting and welcoming atmosphere.
• Keeping housekeeping to a high standard the outcome being a healthy and safe store
• Be able to feed our customers with information about our product including features and benefits and stock availability
• Help implement any markdown/price alterations within agreed timescales
• Keeping our product tidy and presentable and replenish as needed
• Process deliveries in timely manner

What you will bring on the journey

• A warm and friendly manner that fits with our culture
• A passion for selling and interacting with customers
• Recognition of the importance of strong visual merchandising
• Experience in Retail
• Managing a small team would be desirable but not essential

What we offer you

• Rest and relaxation are important, we offer above statutory holiday, 33 days per year (inc. bank holidays) and after 5 years on your journey you will be rewarded with an extra 2 days, all holiday is pro-rata for part time family members
• Uniform allowance
• 50% discount (off RRP) on all Saltrock products

Reporting to:

Store Manager

Compensation: To be discussed