Supervisor

The Great Northern Railway Tavern, Hornsey; Greater London; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Food & drink discount

Weekly tips

Discounted hotel stays

Healthcare Cash Plan

Wagestream access

My Fuller’s benefits platform

Job summary

The Great Northern Railway Tavern in Hornsey is seeking a hands-on Supervisor to lead service teams and ensure outstanding guest experiences. You will train colleagues, maintain high energy on the floor and drive a culture of friendly, efficient service.

We value individuals who communicate clearly, love fresh food and wines, and can coach others while maintaining a welcoming atmosphere for guests and colleagues alike.

Qualifications

• Strong people leadership and team motivation skills.
• Ability to train and guide new team members.
• Excellent communication with guests and peers.
• Passion for fresh food, wine and engaging service.

Responsibilities

• Keep team spirits high and guests happy.
• Lead by example with a hands-on approach.
• Assist in training and guiding new team members.
• Maintain great communication with the team to ensure smooth operation.

Skills

Team leadership

Guest satisfaction

Communication skills

Training and mentoring

Positive attitude

Job description

Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.

Built in 1897, The Great Northern Railway Tavern is a Grade II listed pub in Hornsey. Enjoy modern British pub food and craft inspired drinks in a stylish contemporary interior with original features.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24‑hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in a Supervisor:

• Ability to keep team spirits high and guests happy.
• A hands-on leader with a positive attitude.
• Assist in training and guiding new team members.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.