Supervisor

Six by Nico - Cardiff; Glasgow; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Career development opportunities

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Salary reviews

Job summary

Six by Nico Merchant City is seeking a passionate Supervisor to join our front of house team in Glasgow. You will help deliver a professional, informative service in a vibrant, high-end setting and act as a role model for colleagues.

You should have 1–2 years in a similar role, be confident leading people, and thrive in a busy environment while supporting the management team to ensure exceptional guest experiences.

Qualifications

• 1–2 years experience in a similar supervisor/FOH role.
• Ability to motivate and lead people in a high-end environment.
• Confident in a busy, high-end setting.

Responsibilities

• Maintain skills and product knowledge for beverages and menus.
• Train and mentor new team members, acting as a role model.

Skills

People leadership

Team motivation

Job description

Six by Nico is a vibrant and unique restaurant group focusing around a themed six course tasting menu, currently thriving throughout the UK and Ireland.

As a company, we believe that we are responsible for providing a platform that will allow our employees to progress. We are proud to employ brilliant people who are passionate about what they do.

We are looking for an enthusiastic Supervisor to join the team at Six by Nico Merchant City.

The role

Our front of house team plays a fundamental role in delivering a professional and informative service in a fun and exciting atmosphere; we are looking for someone who is confident and bursting with personality.

Key responsibilities

• Maintaining skills and product knowledge,
• Supporting, training and acting as a role model to new members of the team
• Service of all drink and food orders in the public bars according to the Cycle of Service standards and timings
• Work closely with management team to ensure quality customer service and supervise a team with diverse talents and responsibilities
• Maintaining skills and product knowledge on current menus
• Assisting head waiter/waitress on providing excellent customer service.
• Assisting the kitchen team by delivering food to customers with food & wine descriptions
• Strong decision-making capabilities
• Drive the Six by Nico culture
• Key holder responsibilities.
• Available to work evenings and weekends

Preferred Requirements

• At least 1-2 years previous experience in in a similar role
• Ability to motivate and lead people, and hold employees accountable
• Be confident in a busy, high end environment.

Benefits you can enjoy:

• Excellent opportunities for Career development and growth.
• Working with a team striving for perfection daily
• The opportunity to become a superstar with passion at the forefront of your professional mindset
• Christmas Day & Boxing Day guaranteed off to enjoy well deserved downtime to celebrate the festivities.
• Annual Pay Review - ensuring your skills, knowledge and experience are valued every step of the way.
• Travel opportunities across all Six By Nico sites in the UK and Ireland.
• Wagestream App - giving you power over your pay, allowing you to access your salary as you earn it.
• People Engagement Board - we want to listen and learn from you, you can have this opportunity to tell us your feedback every month via our team engagement platform, we listen and learn.
• Employee Assist Programme - our employee wellbeing is integral in such a demanding industry. Every member of the team has access to “Health Assured”', a well-being app with mental health advice and support, finance support, weekly mood tracker and more. With this programme our employees have access to support whenever they need it.
• Access to Hospitality Rewards after successful completion of probationary period.

If this sounds like something you would like to be a part of, we would love to hear from you!

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