Supervisor

Young & Co.; Esher; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Free Meals

Weekly pay

28 days holiday per year

20% discount in Young's Pubs

Share Save Scheme

Company Pension Scheme

Job summary

The Wheatsheaf, located on Esher Green, is seeking a Supervisor to lead daily hospitality operations with a focus on guest satisfaction and team development.

You will train staff, oversee shifts, and contribute to an exceptional dining and drinking experience while upholding our standards and culture. This role offers clear development opportunities within a friendly pub environment.

Qualifications

• Deliver exceptional customer service consistently.
• Lead shifts safely and effectively.
• Train and develop team to enhance performance.

Responsibilities

• Lead shifts to ensure smooth service and guest satisfaction.
• Coach and train team members to maintain high service standards.
• Support career development pathways and training initiatives.

Skills

Customer service

Team leadership

Communication

Staff training

Job description

Supervisor

Nestled on Esher Green you'll find The Wheatsheaf, our community pub and well-loved local. Our family-friendly pub is a favourite for drinkers and diners alike, who can relax in our spacious bar, restaurant or outdoor terrace. Our menu boasts British seasonal pub classics as well as seasonal specials, made fresh in our kitchen. At Wheatsheaf, we're passionate about developing our team, and we have an incredible career pathway available to unlock your potential throughout a transparent and supported career journey.

What We Offer Our Supervisors:

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
  
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
  
• Company Pension Scheme

What we look for in a Supervisor:

As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.