Supervisor

El Pastor; City of Westminster; Sur place; GBP 26 000 - 43 000; Plein temps

Avantages offerts par ce poste

50% food & drink

Team meals

Holiday allowance

Tastings

Career development

Parental leave

Wage early access

Babbel courses

Volunteer day

Cycle to work

Hospitality Action

CODE discounts

Résumé du poste

El Pastor Restaurant in Soho, London is seeking a proactive Supervisor to lead busy service, support floor staff, and ensure consistently exceptional guest experiences. You will know our menus, allergens, and standards, and help managers run smooth opening and closing procedures.

Harts Group offers meaningful rewards, a salary up to £43,198 for a 48‑hour week, 50% food & drink discounts, meals with the team, holidays, tastings, career development, and wellbeing benefits to support your growth

Qualifications

• Experience in a supervisory role.
• High-volume bar/restaurant experience in London.
• Supporting colleagues on the floor.
• Delivering exceptional quality service.
• Knowledge of menus and allergens.
• Strong command of English.
• Adherence to Food Safety and hygiene standards.
• Strong team ethic.

Responsabilités

• Supervise front-of-house operations and assist managers.
• Ensure opening and closing procedures are followed.
• Maintain knowledge of menus and allergens for guests.
• Prioritize high service quality and guest satisfaction.
• Support colleagues on the floor and foster teamwork.

Description du poste

Supervisor | El Pastor Restaurant | Soho, London

El Pastor is a small group of Mexican taquerias in London, inspired by the decade the founders spent in Mexico City, running a cult nightclub and searching for the city’s best taco al pastor.

We pour our hearts into top quality authentic produce, making fresh tortillas daily using heritage corn and working directly with suppliers and cooperative farmers in Mexico. We are proud to have been awarded a Star by the Sustainable Restaurant Association.

This ethos is felt by our teams, they understand the journey of the ingredients and how important they are to the dishes they serve. El Pastor is deeply invested in sourcing the most wonderful mezcals and tequilas and making every day a fiesta.

Meaningful Rewards at Harts Group

• Supervisor Salary of up to £43,198 based on 48hrs per week

• 50% Off all Food & Drink across all Harts Group

• Sit down meals with you and your team

• Increasing holiday allowance on top of your 28 days paid holidays

• Monthly food & drink tastings to keep your tastebuds busy

• Career development, 1-on-1 coaching and training opportunities

• Enhanced Maternity & Paternity packages

• Access to Wagestream Platform where you can access your wages early and manage your money

• Learn a new language with access to Babbel language courses

• A paid volunteering day to support our communities and causes that matter to you

• Cycle to Work Scheme

• Access to Hospitality Action to support your wellbeing in and out of work

• CODE membership with amazing discounts in the Hospitality Industry

• Test drive our new openings, you are invited to a brilliant meal with the teams from our other Restaurants

• Working with a great group of individuals where you can be yourself and enjoy your career

Harts Group Way

We’re excited to hear from candidates who bring curiosity, commitment, and a passion for Hospitality. We believe in creating an inclusive, diverse, and equal workplace where everyone is valued. In return, we offer competitive salaries, opportunities for career development , and continuous training, all within a supportive and friendly team where camaraderie and mutual respect are at the heart of everything we do.

The Supervisor Role

• Experience in a supervisory role, or one years’ experience working in a high-volume bar or Restaurant in London

• Supporting colleagues on the floor and assisting Managers

• Ensuring exceptional quality service is consistently delivered

• Following opening and closing procedures

• Good knowledge of our menus, ingredients, and allergens

• Strong command of English language

• Adherence to all Food Safety and hygiene standards

• Strong team ethic showing respect for your colleagues

Harts Group is a community of talented individuals, creating award-winning food, drink and offering industry-leading service. The portfolio includes Barrafina, Parrillan, Quo Vadis, El Pastor Restaurants, The Drop, Two Drops, El Siete, Los Primos and Bar Daskal in London