Supervisor

Popeyes Louisiana Chicken UK&I; Cheltenham; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Flexible schedules

Free meals on shift

Employee discounts

Gym membership discounts

Tech schemes

Fast Track Development Programme

Popeyes University learning

Job summary

Popeyes UK&I is opening a brand-new restaurant and recruiting Shift Supervisors to lead from day one. You’ll run shifts, coach teams, and ensure top-tier guest experiences in a fast-paced environment.

You’ll work closely with the management team to deliver on food quality, speed, and guest satisfaction, while developing your leadership path through our Fast Track programme and Popeyes University.

Qualifications

• Experience leading shifts in fast-paced hospitality or retail.
• Strong people development and coaching skills.
• Excellent communication and organizational abilities.

Responsibilities

• Lead your shift and inspire your team to deliver exceptional food quality and guest experiences.
• Support the management team in building a high-performing restaurant from opening day.
• Conduct engaging pre-shift briefings to energise the team.
• Set the standard and lead by example to motivate others.
• Coach and develop your team to grow future leaders.
• Maintain high standards for food safety, cleanliness and compliance.
• Manage shift performance including labour and service flow.
• Foster a fun, inclusive culture where guests and staff enjoy working.
• Support embedding Popeyes' culture and values on opening day.

Skills

Shift supervision

Team leadership

Food safety

Guest experience

Operations

Job description

We're Popeyes UK&I, a Times Top 100 ranked company / great place to work and Happiest Place to work, and we’re building the most loved chicken brand in the country — and that’s where you come in!

Join Our New Store Opening Team as a Shift Supervisor!

This is your chance to be part of something exciting from day one. As we continue to grow, we're looking for ambitious Shift Supervisors to help launch our brand-new restaurants. You'll play a key role in building a high-performing team, creating an incredible culture, and delivering the legendary Popeyes guest experience from opening day.

You'll run our shifts and lead from the front, be confident running great shifts, directing and coaching your team and working in a fast-paced, fresh food environment. You'll support the management team and own your shift to deliver results across people, product, and guest experience.

What You’ll Get:

• £13.50 per hour
• £1,000 management refer a friend bonus
• Flexible schedules that work around you
• Free meals on shift + employee discount when you're not working
• Employee perks including gym membership discounts, retail discounts, and tech schemes
• Fast Track Development Programme designed to accelerate your journey into Assistant Manager and beyond
• Ongoing learning and leadership development through Popeyes University
• The opportunity to be part of launching a brand-new restaurant and shaping its success from day one

What you’ll do here:

• Lead your shift and inspire your team to deliver exceptional food quality, speed of service, and unforgettable guest experiences
• Support the management team in building a high-performing restaurant from opening day
• Lead engaging pre-shift briefings that energise and focus your team
• Be a hands-on leader who sets the standard and motivates others through example
• Coach, develop, and support your team, helping identify and grow future leaders
• Drive operational excellence by maintaining high standards across food safety, cleanliness, and compliance
• Take ownership of shift performance, including labour deployment, service flow, and guest satisfaction
• Help create a fun, inclusive, and energetic culture where both guests and team members love being part of the restaurant
• Play an active role in embedding Popeyes' culture and values as part of a brand-new opening team

What you’ll bring to the table:

• Experience as a Supervisor, Team Leader, or Shift Manager in a fast-paced hospitality, QSR, or retail environment
• A hands-on leadership style with the confidence to motivate and support your team
• Passion for developing people and creating high-performing teams
• Strong operational knowledge with a focus on standards, food safety, and guest experience
• Excellent communication and organisational skills
• The ability to thrive in a fast-paced environment and remain calm under pressure
• Ambition to develop your career, with the drive to take advantage of our Fast Track Development Programme and progress into management

At Popeyes, everyone counts. It’s one of our core values and sits at the heart of everything we do. We’re committed to building diverse, inclusive teams where people feel valued and can be their true selves.

We assess every application based on potential and ability — nothing else.