Supervisor

Lacoste; Cannock Wood; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Competitive commissions

28 days annual leave

65% product discount

Employee Assistance Programme

Uniform allowance

Job summary

Lacoste is seeking a motivated retail professional to support the Store Management, coach the team, and drive exceptional customer experiences. You will help maintain visual standards, build customer loyalty, and contribute to strong store performance within a global fashion brand.

Ideal candidates bring leadership, team spirit, and a results-driven mindset, with a passion for the Lacoste values and customer service excellence. This is an on-site role at a Lacoste store in the UK.

Qualifications

• Experience leading teams in fashion/luxury retail.
• Strong focus on performance and results.
• Comfort with KPI reporting and coaching.

Responsibilities

• Support Store Management to inspire and coach the team.
• Lead by example to deliver excellence.
• KPI driven and commercially aware of the business performance.
• Embrace high standards of visual excellence.
• Create customer loyalty and stay connected.
• Support, respect, and coach your fellow crocodiles.
• Assure the performance of the store as well as customer satisfaction.
• Promote the culture and values of the company within the team.

Skills

Leadership

Team management

KPI driven

Customer focus

Tools

POS systems

Job description

About Us

At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, elevating the crocodile as a rallying sign.

An iconic French brand present in nearly 100 countries, Lacoste stands out for its unique know-how in each of its areas of expertise, from garment factory to omnichannel distribution.

At Lacoste, elegance goes beyond style. This elegance guides all of its actions and its social and environmental commitments.

Working at Lacoste is belonging to a community of 8,500 employees on the move to build the future. Committed to making equal opportunities a reality and to revealing potential, the company brings together talents from all walks of life, embracing their differences.

Lacoste is one of the inspiring brands driven by passionate people within the MF Brands Group, alongside Aigle, Gant and Tecnifibre (https://mf-brands.com/).

Responsibilities

• You will support the Store Management to inspire and coach the team


• Lead by example to deliver excellence.


• KPI driven and commercially aware of the business performance


• Embrace high standards of visual excellence


• Create customer loyalty and stay connected


• Support, respect, and coach your fellow crocodiles


• Assure the performance of the store as well as customer satisfaction


• Promote the culture and values of the company within the team

Reward And Benefits

• Competitive Commissions Scheme


• 28 days annual leave entitlement inclusive of bank holidays


• Up to 65% off Lacoste products


• Employee Assistance Programme


• Uniform Allowance

A Successful Candidate Will Have

• Experience in a similar role, within the Fashion/Luxury sector


• Dynamic approach, like to work in a team


• Leadership skills


• Performance and results-oriented


• Committed to apply LACOSTE's values (Play by Daring, Play with Elegance, Play as one Team, Play with Tenacity)


• Honest with a can-do attitude


• Patience, with the desire to help others


• Knowledge of one or more foreign language(s) is a plus for this position