Supervisor

Kier Group; Basingstoke; On-site; GBP 32,000 - 42,000; Full time

Job summary

Kier Group is seeking a Supervisor to join our team in Basingstoke and surrounding areas. You will be responsible for service delivery within a defined estate, working with a collaborative team to maintain high standards of service excellence.

You will manage planned and reactive tasks, develop engineers, and act as the main contact for staff and clients. The role is full-time, Monday to Friday, with the chance to contribute to improvement initiatives across the estate.

Qualifications

• NVQ qualification with hard services experience.
• Strong relationship management and understanding of industry standard contracts.
• Ability to review processes and propose improvements.

Responsibilities

• Ensure the planned maintenance schedule is followed.
• Develop and support engineers for reactive and planned tasks.
• Act as first point of contact for staff matters, including absence management.
• Provide estate status updates to Contract Manager and customers.
• Assist in compiling quotes and estimates for remedial and small works.

Skills

NVQ qualification

Hard services experience

Relationship management

Contract knowledge

Education

NVQ qualification

Job description

We're looking for a Supervisor to join our team.

Location: Basingstoke and surrounding areas

Hours: - 40 hours a week Monday to Friday

We are unable to offer certificates of sponsorship to any candidates in this role.

We're seeking an experienced Supervisor to take responsibility for service delivery within a specified area of our customer's estate. This is an excellent opportunity for someone who thrives in a collaborative environment and is passionate about delivering outstanding service excellence.

What will you be responsible for?

As a Supervisor, You'll Be Working Within The Team, Supporting Them In Delivering Exceptional Service To Our Customers. Your Day To Day Will Include

• Ensuring the planned preventative maintenance schedule is maintained to an optimum standard
• Developing and supporting engineers to ensure they have the correct skill set for reactive jobs and planned tasks
• Acting as the first point of contact for staff matters, including absence management and performance conversations
• Providing current estate status updates to the Contract Manager and customers as required
• Supporting the compilation of quotes and estimates for remedial and small works

What are we looking for?

This Role Of Supervisor Is Great For You If

• You have a recognised professional NVQ qualification and experience in hard services
• You have a strong understanding of relationship management and industry standard contracts
• You possess the ability to review processes and propose thoughtful solutions and improvements

Rewards And Benefits

We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here.

Diversity and inclusion

Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here.

As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview.

Due to the nature of this role, you will also be required to complete a Basic Disclosure and Barring Service Check (applicants with convictions will be treated on a case-b? ...). (some roles may ...). Some roles may also be subject to further pre-employment checks.

We look forward to seeing your application to #joinkier.