Supervisor

Bella Italia Basildon; Basildon; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

50% staff discount

Friends & family discount

Wages before payday

Fully funded apprenticeships

Job summary

Bella Italia Basildon is seeking a Supervisor to join our Front of House team. You’ll help open and close the restaurant, lead shifts with the Management Team, and ensure every guest leaves smiling by delivering outstanding service in a fast-paced setting.

We offer flexible contracts, hourly rate pay with the potential to earn Tronc, generous staff discounts across all Big Table Group brands, and funded apprenticeships to help you grow your hospitality career.

Qualifications

• Experience in hospitality preferred.
• Strong communication and guest-service skills.
• Able to work in a fast-paced environment.

Responsibilities

• Open and securely close the restaurant in line with company standards.
• Help prepare for service, leading shifts with the Management Team.
• Be a key point of contact for Front and Back of House teams, building relationships.
• Deliver outstanding service, ensuring every guest leaves satisfied.
• Thrive in a fast-paced, high-energy environment.

Skills

Guest service

Team leadership

Front of House

Job description

At Bella Italia, we believe the best moments in life arespent with loved ones sharing food, friendship, laughter, and the joy of theItalian table. If you love pizza, pasta, and leading a team to createunforgettable guest experiences, we’d love to welcome you as a Supervisor inour Front of House team!

Why Join Bella?

We know that happy teams create the best experiences, so weoffer:

• Hourly rate pay and opportunity to earn Tronc
• Flexible Working – Negotiable contracts that fityour lifestyle.
• Amazing Discounts – 50% off food and drinkacross all Big Table Group brands and 25% for friends & family.
• Wellbeing & Support – Our Employee Assistance Programme includes a 24/7 virtual GP, mental health support, healthcare cash plan, dental plan, counselling, fitness & diet plans.
• Career Growth – Fully funded apprenticeships anddevelopment opportunities (Hospitality Supervisor Level 3).
• Perks & Rewards – Free meals on shift,access to wages before payday, discounted gym memberships, and exclusivesavings on theme parks, shopping, and more!
• Team Celebrations – Competitions, team parties,and even a chance to win e-points to spend on your favourite retailer.

What You’ll Do as a Supervisor:

• Open and securely close the restaurant in linewith company standards.
• Help prepare for service, working closely withthe Management Team to lead successful shifts.
• Be a keypoint of contact for both Front and Back of House teams, building strongrelationships.
• Deliveroutstanding service, ensuring every guest leaves with a smile.
• Thrive ina fast-paced, high-energy environment—where the floor is your stage!

Who We’re Looking For:

If you love hospitality, enjoy chatting with people, and take pride in making guests feel welcome, you could be exactly who we’re looking for.

At Bella Italia, our front of house teams are the face of everything we do. From warm welcomes and great service to creating those little moments that keep guests coming back, you’ll play a big part in making every visit feel special. You’ll be part of a friendly, supportive team where you can be yourself, learn new skills, and grow in confidence.

We’re proud to be an inclusive workplace where everyone belongs. If you need any reasonable adjustments during the hiring process, just let us know – we’re always happy to help.

Thinking about using AI tools for your application? They can help you get started, but what really stands out to us is you – your personality, enthusiasm, and love for looking after guests.

What’s the process?

Application → CV review → interview → offer and onboarding

You don’t need loads of experience – just a positive attitude, a smile, and a genuine love for hospitality. If you enjoy working with people and being part of a buzzing restaurant team, we’d love to welcome you to Bella Italia.

Join the Bella Italia family today and work somewhere awesome! Don’t just take our word for it we’re proud to be named in The Sunday Times Best Places to Work 2026.