Supermarket Assistant, Customer Delivery Driver (Christmas)

John Lewis Partnership; Exeter; Híbrido; GBP 15.000 - 21.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Part-time role

Flexible working

Descripción de la vacante

John Lewis Partnership is hiring a Customer Delivery Driver in Exeter. You will start in-store and then deliver Waitrose orders to customers, ensuring high service standards and safe, efficient routes. The role includes stock support in-store and general shop tasks when needed.

Part-time hours (22.5 per week) with shifts Wed/Sat and Thu, offering flexible working options where possible. DBS/vetting may apply and training is provided to perform at your best.

Formación

• Full valid B-category UK manual driving licence with no more than 6 points.
• Great customer service skills.
• Able to cope with physical requirements (lifting crates, stairs, moving cages).

Responsabilidades

• Check daily delivery routes.
• Load and prepare van for deliveries, ensure orders are delivered to customers.
• Complete vehicle safety checks and maintain road compliance.
• Represent the Waitrose brand with top customer service on the road.
• Assist customers with shopping and build rapport.
• Support shop team with general tasks when required.

Conocimientos

Driving Licence (B-category)

Customer service

Physical fitness

Descripción del empleo

About the role

As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors.When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping. Contributing to the efficient and productive running of the shop in a friendly and welcoming team.

Due to its nature, you need 18-years or older to work in this role.

Key Responsibilities

You’ll typically start your day in store and you’ll be responsible for:

• Checking your delivery routes for the day.
• Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered direct to customers.
• Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance and health and safety.
• Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
• Helping customers with their shopping and building a rapport with them based on trust and service.
• Supporting the wider shop team when required with general shopkeeping tasks.

Essential skills/experience you'll need

• Full valid B-Category UK manual driving licence with no more than 6-points.
• Great customer service skills.
• Able to cope with the physical requirements of the role (e.g. lifting of crates, walking up staircases, moving cages).

Desirable skills/experience you may have

• Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed, however, we’ll give you all of the training your need to perform at your best, everyday.

Part time contract available (22.5 hours per week) working Wednesdays 14:00-22:00, Thursdays 14:00-22:00 & Saturdays 14:00-22:00

The partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food‑lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note:

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.

We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.