Supermarket Assistant

Redefined Ltd; Truro; On-site; GBP 18,000 - 22,000; Full time

Job summary

Join a leading employee-owned supermarket as a Supermarket Assistant. You'll provide exceptional service to customers, ensuring shelves are stocked and fulfilling orders. Your passion for food and effective communication will enhance customer loyalty and trust.

Qualifications

• Experience in a customer-facing role is welcomed.
• Up-to-date knowledge and strong interest in food and drink trends.

Responsibilities

• Stock replenishment to keep shelves full.
• Fulfilling online customer orders for delivery.
• Maintaining a safe and tidy working environment.

Skills

Communication

Job description

About the role

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers!

Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and will help keep them returning again and again by earning their trust and loyalty for a lifetime.

Key Responsibilities

Alongside the great service you provide to our customers, your role will involve a variety of shopkeeping-related tasks to keep the operation running efficiently and productively. Responsibilities include:

• Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
• Fulfilling online customer orders ready for our drivers to deliver their shopping directly to their doors.
• Reducing wastage by following product due diligence and markdowns for products reaching their sell-by dates.
• Supporting the wider shop team as needed, including checkout support, managing Click & Collect orders, fulfilling on-demand customer orders, and more.
• Maintaining a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience you'll need

• Effective communication skills to work well as part of a team and with customers.

Desirable skills/experience you may have

• Experience in a customer-facing role is welcomed.
• Up-to-date knowledge and strong interest in food and drink trends.
• A flexible approach to support the whole branch.

About The Partnership

We’re the largest employee-owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees; we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re focused on being brilliant at retail. We continue to innovate, adapt, and diversify. We are committed to price, quality, and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners, we share ownership and the rewards that come with it. We use our voices to contribute to our success, working together through good and challenging times, always treating everyone with kindness and respect.

We aim to create a workplace where everyone belongs, embracing differences and fostering an environment to thrive—growing individually and collectively.

Important points to note:

This role may require pre-employment vetting, including DBS checks for successful candidates. You will be informed and provided with details during the recruitment process. We encourage quick completion of any vetting documents to avoid delays. DBS checks will be carried out by a registered third-party body, and financial probity checks may also be required.

We recommend applying promptly as vacancies can close early if we receive a high volume of applications.

We support flexible working arrangements, including flexible or compressed hours, job sharing, or shorter contracts. Please discuss your preferences with the hiring manager during your interview.