Front of House Team Member

Stonegate Pub Company; Plymouth; On-site; GBP 18,000 - 22,000; Full time

Job summary

Join a vibrant team at Roundabout in Plymouth as a Front of House Team Member. You'll play a key role in delivering excellent customer service, preparing food and drinks, and creating a welcoming atmosphere for guests. Enjoy perks like discounts and rewards while working in a lively environment known for its live music and unique character.

Benefits

25% off food and drink

Online benefits portal

VIP entry to pubs and bars

Corporate discount rates

Early access to earned wages

Qualifications

• Ability to connect with the team and guests.
• Passion for great beer, cocktails, and sport.

Responsibilities

• Help prepare and serve food and drinks.
• Offer friendly recommendations to guests.
• Maintain a clean and safe environment.

Skills

Teamwork

Customer Service

Job description

At Roundabout, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.

1. Help prepare and serve our delicious food and drinks at Roundabout.
2. Offer friendly recommendations to enhance the guest experience.
3. Contribute to maintaining a clean and safe environment for guests and team members.

About us

At Social Pub and Kitchen, we pride ourselves on creating great experiences at any time of the day or night. We cater to a diverse range of guests, and our teams create the perfect place to socialise with friends, whether for Bottomless Brunch, sport, or a great night out. Each venue has its own unique identity, which we celebrate in our teams. We seek team members who can engage confidently with guests and have a passion for great beer, cocktails, and sport. If it’s live, it’s on — we are the place to watch it.

The Roundabout is located in the heart of Plymouth, near the University and Drake Circus shopping centres. It features three floors and an iconic street art mural outside, adding to its character. We are also renowned for our live music and extensive craft range.

What’s in it for you?

1. Reward Card via the MiXR App – 25% off food and drink for you and your friends across our managed pubs.
2. Stonegate Xtra Rewards – an online benefits portal offering discounts across the High Street and other retailers.
3. VIP entry to our pubs and bars.
4. David Lloyd Corporate Discount Rates.
5. Wagestream – early access to your earned wages.

At Stonegate Group, we’re proud to be the UK’s largest operator of pubs, bars, and late-night venues, with brands like Slug and Lettuce, Be At One, and Popworld. Learn more about careers with us at www.stonegatecareers.co.uk.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments during the recruitment process, please inform us in advance so we can provide support, aids, or adaptations. Contact Roundabout directly for assistance.