Supermarket Assistant

John Lewis Partnership; London; On-site; GBP 22,000 - 30,000; Full time

Job summary

An established industry player seeks dedicated Supermarket Assistants to enhance customer experience through exceptional service. In this role, you'll be responsible for stock replenishment, fulfilling online orders, and maintaining a safe environment. With varied full-time hours, you'll be part of a dynamic team that values effective communication and a passion for food. This is an exciting opportunity to join a company that prides itself on quality and customer satisfaction, making a difference in every customer's visit.

Qualifications

• Experience in a customer-facing role is welcomed.
• Up-to-date knowledge and strong interest in food and drink trends.

Responsibilities

• Ensure shelves are stocked and products are in the right place for customers.
• Fulfilling online customer orders for delivery.
• Support the shop team with various tasks including checkout support.

Skills

Effective communication skills

Job description

Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.

Due to working time regulations, applicants must be 18 years or over to apply.

Key Responsibilities

Alongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:

1. Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
2. Fulfilling online customer orders - ready for our drivers to deliver their shopping directly to customers' doors.
3. Reducing wastage - by following product due diligence and markdowns on items reaching their sell-by dates.
4. Supporting the shop team - including checkout support, managing Click & Collect orders, fulfilling on-demand customer orders, and more.
5. Maintaining a safe and tidy environment - with general shopkeeping tasks.

Essential skills/experience you'll need

• Effective communication skills to work well as part of a team and with customers.

Desirable skills/experience you may have

• Experience in a customer-facing role is welcomed.
• Up-to-date knowledge and strong interest in food and drink trends.
• Flexible approach to support the whole branch.

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing Partner-led service and a passion for food that our competitors can't match. Your drive to go the extra mile will enhance the customer's experience of the Waitrose brand, earning their trust and loyalty for a lifetime.

Varied full-time hours (37.5 hours) across seven days, including early mornings, late finishes, evenings, and weekends.