Night Replenishment, Supermarket Assistant

ENGINEERINGUK; Gillingham; On-site; GBP 20,000 - 24,000; Full time

Job summary

An established industry player is seeking a Night Replenishment Supermarket Assistant to enhance customer experiences. In this full-time role, you'll be pivotal in ensuring shelves are stocked and products are well-placed, while also fulfilling online orders. Your effective communication skills will help foster teamwork and provide exceptional customer service, contributing to a supportive and thriving environment. Join a company committed to innovation and shared ownership, where your contributions can make a significant impact on customer loyalty and satisfaction.

Qualifications

• Strong communication skills for teamwork and customer service.

Responsibilities

• Ensure shelves are stocked and products are correctly placed.
• Fulfill online customer orders for delivery.
• Manage product dates and markdowns to reduce wastage.

Skills

Effective Communication Skills

Job description

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Night Replenishment, Supermarket Assistant

View more categories View less categories Sector Retail and Wholesale Role Assistant Contract Type Permanent Hours Full Time

About the role

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.

Note: Due to working time regulations, applicants must be 18 years or over to apply.

Additional pay: You will receive a shift premium for hours worked between 22:00 and 06:00, paid at the role's minimum pay rate.

Key Responsibilities

• Stock replenishment: ensuring shelves are full and products are correctly placed for customers.
• Fulfilling online customer orders for delivery.
• Reducing wastage by managing product dates and markdowns.
• Supporting the wider shop team, including checkout, Click & Collect, and on-demand orders.
• Maintaining a safe and tidy working environment.

Essential skills/experience

• Effective communication skills for teamwork and customer service.

Desirable skills/experience

• Experience in a customer-facing role.
• Interest in food and drink trends.
• Flexible approach to support the branch.

About The Partnership

We're the UK's largest employee-owned business, home to John Lewis and Waitrose. We are committed to building a happier world through our purpose, innovation, and shared ownership. We foster an inclusive environment where everyone can thrive and contribute to our success.

Important notes:

• Some roles may require pre-employment checks, including DBS and financial probity checks.
• Apply promptly as vacancies may close early due to high interest.
• We support flexible working arrangements; discuss options with the hiring manager.