Supermarket Assistant

Waitrose & Partners; Farnham; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a forward-thinking company as a Supermarket Assistant, where your passion for food and commitment to exceptional customer service will shine. You'll play a vital role in ensuring our shelves are stocked and ready for our valued customers, while also fulfilling online orders and supporting your team. This is an exciting opportunity to be part of a thriving employee-owned business that values kindness, respect, and collaboration. If you're eager to make a difference and contribute to a positive shopping experience, we want to hear from you!

Qualifications

• Strong communication skills to work effectively with customers and team.
• Experience in customer-facing roles is a plus.

Responsibilities

• Stock replenishment to keep shelves full and organized.
• Fulfilling online orders for delivery to customers.
• Maintaining a safe and tidy working environment.

Skills

Communication Skills

Job description

About The Role

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.

Key Responsibilities

Alongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:

1. Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
2. Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
3. Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
4. Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
5. Maintain a safe and tidy working environment with general shopkeeping tasks.

Essential Skills/Experience You'll Need

• Communication skills to enable you to work effectively as part of a team and with our customers.

Desirable Skills/Experience You May Have

• Experience of working in a customer facing role is welcomed.
• Up to date knowledge and strong interest in food and drink trends.
• Flexible approach to ensure the support of the whole branch.

About The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re focused on being brilliant at retail. We continue to innovate, adapt and diversify. We are committed to price, quality, and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners, we share ownership and the rewards. We use our voices to contribute to our success, working together through the good and challenging times, treating everyone with kindness and respect.

We embrace our differences and create an environment where everyone can thrive, growing individually and collectively.

As Partners, we make all the difference. And, we all own it.

Important points to note:

Some roles may require pre-employment vetting, including DBS checks for successful candidates. You’ll be informed and provided with details during recruitment. DBS checks will be carried out by a registered third-party body, and financial probity checks may also be required.

We recommend applying early as vacancies can close if we receive a high number of applications.

We support flexible working arrangements to promote good work-life balance, including flexible or compressed hours, job sharing, or shorter contracts. Please discuss this during your interview.