Night Replenishment, Supermarket Assistant

John Lewis Partnership; Burgess Hill, South Kesteven; On-site; GBP 20,000 - 24,000; Part time

Job summary

An established industry player is seeking a dedicated Supermarket Assistant to enhance customer experiences. In this part-time role, you will play a vital part in ensuring that shelves are stocked and orders are fulfilled efficiently. Your effective communication skills will be essential in providing excellent service and fostering customer loyalty. This position offers the chance to work in a dynamic environment, contributing to a team that is passionate about food and customer satisfaction. Join us in making a difference in every customer's visit!

Qualifications

• Effective communication skills for teamwork and customer interaction.

Responsibilities

• Stock replenishment to ensure shelves are full and organized.
• Fulfilling online customer orders for delivery.
• Maintaining a safe and tidy working environment.

Skills

Communication Skills

Job description

Apply on JLP Jobs

Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.

Due to working time regulations, applicants must be 18 years or over to apply.

In addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.

Key Responsibilities

Alongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:

1. Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
2. Fulfilling online customer orders ready for our drivers to deliver their shopping directly to customers' doors.
3. Reducing wastage by following product due diligence and markdowns for products reaching their sell-by dates.
4. Working with the wider shop team to support when needed, including checkout support, managing Click & Collect orders, fulfilling on-demand customer orders, and more.
5. Maintaining a safe and tidy working environment with general shopkeeping tasks.

Essential Skills and Experience

• Communication skills to enable effective teamwork and customer interaction.

Desirable Skills and Experience

• Experience of working in a customer-facing role is welcomed.
• Up-to-date knowledge and strong interest in food and drink trends.
• Flexible approach to support the whole branch.

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't match - passionate Partners serving food lovers!

Your drive to go the extra mile will make a significant difference in the impression our customers have of the Waitrose brand, encouraging their trust and loyalty for a lifetime.

This is a part-time role (20 hours per week) working the night shift hours of 20:00-07:00 on Thursday, Friday, and Saturday.